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Description
Lhost provides an exceptional solution for returning items mistakenly left at resorts. When a hotel discovers a forgotten item, the process of shipping it back can be initiated with just a single click! The guest is promptly notified via email about the found item and receives guidance on selecting the most convenient shipping option for having it sent to their desired location. By utilizing LHOST, hotel staff can streamline their workflow, enhance efficiency, and offer a service that extends beyond the guest's stay. This innovative approach helps cultivate customer loyalty without incurring additional costs for the hotel! The shipping fees are covered by the owner of the forgotten item, who will make payment to LHost upon approving the shipment. With the ability to send lost items globally, guests can specify their preferred destination for delivery. Plus, there's no subscription fee associated with this service, making it an attractive option for hotels. This means both guests and hotel staff can enjoy a hassle-free experience when it comes to retrieving lost belongings.
Description
At a small hotel or B&B, delivering personalized service is paramount. Our guest history feature ensures you can always access your guests' preferences, enabling you to offer exceptional service during the reservation process, check-in, and throughout their stay. If you frequently host business travelers, linking company profiles to individual guest accounts is a breeze. With a single click, you can generate invoices, tailor reservations, and easily modify invoice items or addresses. In the case of group bookings, Piccotello allows for the creation of partial invoices, simplifying the billing process. Additionally, our housekeeping tool provides a comprehensive overview of which rooms require cleaning, allowing you to assign tasks to specific staff members or adjust the cleaning sequence. This efficient system guarantees that rooms are ready for early check-ins, ensuring a seamless experience for all guests. Keeping track of cleaning schedules and guest preferences ultimately enhances the overall hospitality experience.
API Access
Has API
No
API Access
Has API
No
Integrations
unTill
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$45 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
LHost
Founded
2015
Country
Switzerland
Website
www.lhost.it/&lang=en
Vendor Details
Company Name
Freetime Hospitality
Founded
2017
Country
Netherlands
Website
piccotello.com/en/products/
Product Features
Lost and Found
Access Control
No
Automatic Matching
No
Category Management
No
Claims Management
No
Cross-Database Search
No
Document Management
No
Historical Reporting
No
Image Recognition
No
Inventory Management
No
Self Service Portal
No
Shipping Management
No
Unclaimed Items Management
No
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
Yes
Housekeeping Management
Yes
Loyalty Program
Yes
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
Yes
Reviews Management
No
Single Property
Yes
Vacation Rental
Yes
