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Description
We are dedicated to growing your practice. We are a specialist legal answering service that will take care of your calls so you can concentrate on your caseload. LEX focuses on talent and not proximity. This means that we only hire the best candidates and not the most nearby. Our receptionists handle your calls professionally and personally, without the distractions of an open desk or the confinement in a cubicle. LEX provides tools that can help your business become more sustainable, productive, and flexible from anywhere. You can check your messages while you are away from home or in court. Your mobile app and client dashboard are easy, innovative, and accessible. You can save time, increase your client base, and boost your bottom line. There is no waiting and there are no downloads. Invite others to join the room and then log in directly from the browser.
Description
Ruby is here to handle your incoming calls and engage with your website visitors, allowing you to concentrate on running your business. We never take sick days or vacations, ensuring that we are always available. Whether you need full-time support or assistance on an as-needed basis, Ruby’s virtual receptionists are ready to enhance every interaction with your customers. Acting as a seamless extension of your team, Ruby provides services such as call answering, routing, transferring, customer intake, and message delivery, all included in the package. You can direct calls to Ruby, transfer them to yourself, or to any designated number with our call forwarding feature. With a simple tap, you can have us hold calls, or designate Ruby as your backup—where we’ll step in only when you’re unavailable. You can easily update our receptionists with your preferred call answering guidelines using the status function, synchronize Ruby’s call handling with your daily schedule through calendar integration, and specify any messages you want us to convey to your callers, ensuring a tailored communication experience. By choosing Ruby, you’re not just getting a service; you’re gaining a dedicated partner committed to enhancing your customer interactions.
API Access
Has API
API Access
Has API
Integrations
MyCase
Anti-Captcha
Aserto
Aspecto
Best Captcha Solver
BuildVu
CodeFactor
Contrast Security
Filevine
HubSpot Customer Platform
Integrations
MyCase
Anti-Captcha
Aserto
Aspecto
Best Captcha Solver
BuildVu
CodeFactor
Contrast Security
Filevine
HubSpot Customer Platform
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$349 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
LEX Reception
Founded
2011
Country
United States and Canada
Website
www.lexreception.com
Vendor Details
Company Name
Ruby
Country
United States
Website
www.ruby.com
Product Features
Product Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking