Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
LANKAR offers a comprehensive range of financial and management reporting tools, including profit and loss statements, trial balances, balance sheets, journal entries, profit margins, repair history, core tracking, warranty management, credit oversight, marketing analysis, and tailored reporting options. Users can quickly generate professional and easily comprehensible invoices, while effectively managing all aspects related to parts, such as warranties, pricing models, core components, and returns, among others. This platform is specifically crafted to enhance operational efficiency and effectiveness for businesses. By facilitating the creation of estimates and work orders, LANKAR automatically updates customer and vehicle records, supplier transaction logs, inventory management systems, along with accounting and banking activities. Additionally, it grants immediate access to critical reports including Accounts Receivable, Accounts Payable, and Bank Reconciliation, ensuring that businesses have the financial insights they need at their fingertips. Furthermore, LANKAR streamlines workflows, allowing users to focus more on growth and customer satisfaction.
Description
Tech-Support Pro is a software solution designed for OEM equipment manufacturers that manages support cases and service histories. Support teams can easily access equipment information by searching serial numbers, checking specifications, warranty expiration dates, and reviewing previous support interactions. Team members have the ability to document each support engagement with detailed notes, status updates, warranty data, and the reason for the call, while also keeping a distinct technical service log for tasks like repairs, replacing parts, and updating firmware. The software features a knowledge base that connects common issues with their resolutions, tailored to specific machine models. Furthermore, it facilitates tracking escalations with due dates, follow-up tasks, and warranty cost evaluations based on the model. Users can take advantage of an Android app that allows for live phone-camera sharing to provide remote support, and it includes single sign-on for ease of access. Monthly billing is structured according to the number of support agents, with options for Enterprise plans tailored to accommodate larger teams, ensuring flexibility for various organizational needs. This comprehensive system ultimately enhances the efficiency and effectiveness of technical support teams in managing their workflows.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Autoflow
No
Service-Intel
No
Steer
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$99/month
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Autogence
Founded
1992
Country
Canada
Website
lankar.com/lankardetails/
Vendor Details
Company Name
KeplaCloud
Founded
2026
Country
United States
Website
keplacloud.com/tech-support-pro
Product Features
Auto Repair
Billing & Invoicing
No
CRM
Yes
Digital Vehicle Inspections (DVI)
No
Inventory Management
Yes
Labor Rates
No
Maintenance Scheduling
No
Parts Management
No
Quotes / Estimates
No
Service History
No
VIN Lookup
Yes
Vehicle Tracking
No
Work Order Management
No
Product Features
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No
Alternatives
Alternatives
No Alternatives