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Description
A staggering 97% of shoppers consult reviews prior to making a purchase decision, and with 90% of individuals placing the same level of trust in online feedback as they do in personal referrals, the importance of accumulating reviews cannot be overstated. You can effortlessly send review requests through SMS or Email, prompting your clients to share their experiences online. Additionally, you'll have the ability to view and respond to all reviews, no matter which platform they appear on. Our user-friendly dashboard allows you to manage your online reputation with ease, providing instant notifications whenever a new review is posted or a feedback form is completed. We’ve consolidated the key components of online reputation management to empower you to shape the perception of your business effectively. With our dashboard, you can not only gather and oversee reviews but also respond to customized feedback while ensuring your business information remains accurate across 50 online directories. We recognize the dedication you put into your business, which is precisely why we aim to return the reins of reputation management to you, enabling you to foster a positive image effortlessly. Taking charge of your online presence is more crucial than ever, and we’re here to support you in that endeavor.
Description
Review Ninja seamlessly connects with social media platforms, streamlining communication between businesses and their customers while enhancing overall effectiveness. With this tool, you can take charge of customer interactions, utilizing features designed to boost brand trust and visibility on key review websites. The intuitive dashboard offers real-time insights into your listings, customer interactions, and performance rankings. We empower you to amplify positive customer feedback across the web by automatically guiding satisfied clients to the most impactful review sites. With the straightforward dashboards provided by Review Ninja, you can easily monitor updates and trends concerning your business. This centralized platform allows you to view all client interactions in one place, enabling timely responses without the burden of excessive time investment. Additionally, your dashboard offers a brief yet informative snapshot of customer sentiments, giving you a clear understanding of your business's reputation. By using Review Ninja, companies can enhance their engagement strategies and foster stronger connections with their audience.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$300 per month
Free Trial
Yes
Free Version
No
Pricing Details
$20.00/month/user
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Kydos
Founded
2018
Country
United States
Website
getkydos.com
Vendor Details
Company Name
Review Ninja
Founded
2017
Country
United States
Website
review.ninja/
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Review Management
Campaign Management
No
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
Yes
Sentiment Analysis
No
Social Sharing
No
White Label
No
Product Features
Reputation Management
Campaign Management
Yes
Gamification
Yes
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
No
Social Media Metrics
Yes
Social Media Monitoring
Yes
White Label
No
Review Management
Campaign Management
Yes
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
Yes
Sentiment Analysis
No
Social Sharing
Yes
White Label
No
