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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Effortlessly oversee reservations, guest profiles, housekeeping duties, maintenance tasks, availability, door locking systems, billing, and additional functions with ease. You can receive an onboarding checklist and arrange a convenient call with your onboarding specialist. Detailed assistance will guide you through system configuration and the specifics of data transfer. Quickly grasp the system's complexities by utilizing straightforward and engaging guides and videos. Additionally, you will benefit from personalized training sessions and support from your onboarding specialist during the crucial go-live phase. Kwentra was established by hoteliers who faced the dilemma of choosing between powerful but outdated management systems and modern cloud-based solutions that fell short in covering their operational needs. With this challenge in mind, they developed kwentra: a revolutionary cloud-based ecosystem that integrates robust features with comprehensive functionality. This innovative approach leads to more efficient daily operations, lower costs, and greater potential for enhancing occupancy and revenue, ultimately transforming the hospitality experience for owners and guests alike.

Description

SAMFEX is an innovative software solution designed specifically for back-of-the-house service and maintenance management, initially created for the hotel industry but now applicable to various building operations. It effectively supports teams in Engineering, Housekeeping, Asset Management, Food & Beverage, and Guest Services in organizing their daily tasks. With a strong emphasis on sustainability and security, it stands out as the most versatile, comprehensive, and powerful tool available in the market today. Its functionality is driven by robust operational processes, allowing for seamless customization. This adaptability means that SAMFEX can be utilized in any type of public building and across diverse facility management needs, ranging from office complexes and healthcare clinics to industrial facilities. Ultimately, its flexibility empowers organizations to enhance their operational efficiency while prioritizing sustainability.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

DigitalGuest Yes 

Integrations

DigitalGuest No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Kwentra

Founded

2013

Country

Egypt

Website

www.kwentra.com

Vendor Details

Company Name

Mellex Services

Country

Germany

Website

samfex.com

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management Yes 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management No 
Single Property Yes 
Vacation Rental No 

Product Features

Hospitality Property Management

Built-in Accounting No 
CRM No 
Catering No 
Employee Management No 
Extended Stay No 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program No 
Maintenance Management No 
Marketing Automation No 
Marketing Management No 
Multi-Property No 
Online Booking No 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management No 
Single Property No 
Vacation Rental No 

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