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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Create unforgettable 'love at first sight' moments for your customers across various digital platforms and devices with our Experience Hub. Our versatile hybrid cloud Content Management System enables seamless management, personalization, and distribution of content across an array of channels. You can extend your reach beyond just ecommerce websites and corporate platforms to include mobile applications, social media, IoT devices, voice assistants, kiosks, and digital signage. This solution provides a unified 'source of truth' for all your digital marketing efforts. With DMPM, you can efficiently manage and segment your contacts, launch social media, email, and SMS campaigns, and analyze the effectiveness of your digital marketing strategies. Our AI-powered multi-channel marketing tool helps you meet your brand's performance KPIs effectively. Additionally, curate and oversee all types of media files, including digital artworks, images, videos, architectural designs, presentations, documents, and more. This essential tool significantly aids your organization in its digital transformation journey, ensuring that you stay ahead in the competitive market landscape. Embrace the future of marketing with a solution designed to enhance customer experiences across all touchpoints.

Description

Unstructured data such as email, chat, and phone notes can be used to extract actionable business intelligence that will help you improve your customer experience (CX). Multichannel analytics can help you better understand multichannel customers. Multichannel customers mean that employee and customer analytics must be multichannel. Voice remains an important channel, but customers are choosing to use digital channels like chat, email, and social media. Adding Text Analytics allows you to get a complete analysis of your customer engagement strategy.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$16.50 per user, per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Genuus

Country

India

Website

genuus.io

Vendor Details

Company Name

Verint

Founded

1994

Country

United States

Website

www.verint.com/text-analytics/

Product Features

Digital Asset Management

Asset Categorization
Asset Library
Asset Sharing
Brand Control
Customizable Branding
File Conversion
Metadata Management
Mobile App
Reporting/Analytics
Search Within Document
Search/Filter
Version Control
Watermarking
Workflow Management

Product Features

Text Mining

Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering

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