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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Coordinating voting events, whether utilizing a physical ballot box or mail-in options, demands a significant allocation of time and financial resources. However, Kuorum's innovative technology facilitates more efficient voting processes while maintaining robust security measures. Our platform supports various formats, including remote, in-person, or hybrid voting, and delivers prompt and verifiable results. This adaptability ensures inclusivity for voters of all ages and varying levels of digital proficiency. Our solutions have been successfully tested by over 500,000 voters globally, employing methods such as tokens for elections and QR codes for assemblies. We proudly hold ISO 27001 certification for information security and ISO 9001 certification for quality management, which streamlines approvals with IT and purchasing departments—a feature that data protection officers particularly appreciate. Each client is supported by a dedicated project manager who guides them through the entire process, from initial setup to result publication and subsequent audits. In addition, we collaborate closely with your event agency to ensure everything proceeds seamlessly, enhancing the overall experience for all participants involved.

Description

Verint®, Case Management Professional™, is a cloud service that enables use cases for Citizen Engagement and CCaaS. Citizen Engagement Verint®, Case Management Professional™, automates customer/citizen interaction across assisted and self-service channels. This allows engagement across hundreds of city/local government services while maximising the opportunity for self service. The solution allows users to achieve a greater channel shift in the top 10 services based on volume and a higher percentage for service requests that are completed on time. CCaaS Verint®, Case Management Professional™, enhances the capabilities of CCaaS Desktops with intelligent scripting. Agents can log requests, resolve account queries and more from a single integrated desktop. The requests that are logged can be managed according to the SLAs. This application helps customers increase their First Contact Resolution (FCR).

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Airtable
Google Analytics
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Mailchimp
Slack

Integrations

Airtable
Google Analytics
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Mailchimp
Slack

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Kuorum

Founded

2013

Country

Spain

Website

www.kuorum.org

Vendor Details

Company Name

Verint

Founded

1994

Country

United States

Website

verint.com

Product Features

Product Features

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

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