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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Kunena is a complimentary and fully integrated forum extension designed for Joomla, eliminating the need for any bridges or hacks. This extension allows for seamless customization through template overrides and employs the Hierarchical Model-View-Controller (HMVC) design pattern, enabling developers to modify both the look and functionality of the forum as per their requirements. With a strong focus on performance, Kunena provides significantly faster loading times, particularly when utilized with PHP 7, achieving speed enhancements of 200-300%. It is built with minimal system requirements, ensuring compatibility with a wide range of web hosting services, and supports multiple web server types such as Apache, Nginx, LiteSpeed, and IIS. Furthermore, Kunena is consistently updated by a dedicated group of volunteers who are committed to delivering a reliable, scalable, and powerful forum solution tailored for the Joomla community, ensuring it meets the evolving needs of its users. As a result, Kunena remains a popular choice among Joomla users seeking an effective forum solution.

Description

Zendesk Gather offers a platform where customers can engage and collaborate within a community forum. There are times when customers simply desire a space to chat, and this interaction doesn't always need to involve your direct input. Consider that your customers interact with your products regularly, and their insights can be incredibly valuable. All you need to do is create an environment where they can freely share their knowledge, while still being available to offer support as needed. Zendesk Gather stands out as community forum software that facilitates this connection, enabling customers to work together alongside your business. With Gather, your customers can find the reliable assistance they’re looking for, not solely from your team. Establish a supportive environment where they can rely on one another for guidance. Encourage your customers to exchange ideas, provide feedback, and share their own strategies and tips. When more complicated problems arise, you can involve your agents to ensure that discussions remain constructive and beneficial for everyone involved. Ultimately, this approach fosters a sense of community and strengthens the relationship between your customers and your brand.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Apache HTTP Server Yes 
Campaign Monitor No 
JSON Yes 
Joomla! Yes 
LiteSpeed Web Server Yes 
Mailchimp No 
MySQL Yes 
NGINX Yes 
Okta No 
PHP Yes 
Quaeris No 
Slack No 
Sunshine Conversations No 
Zapier No 
Zendesk No 
Zendesk Connect No 
Zendesk Explore No 
Zendesk Guide No 
Zendesk Sell No 
Zendesk Sunshine No 

Integrations

Apache HTTP Server No 
Campaign Monitor Yes 
JSON No 
Joomla! No 
LiteSpeed Web Server No 
Mailchimp Yes 
MySQL No 
NGINX No 
Okta Yes 
PHP No 
Quaeris Yes 
Slack Yes 
Sunshine Conversations Yes 
Zapier Yes 
Zendesk Yes 
Zendesk Connect Yes 
Zendesk Explore Yes 
Zendesk Guide Yes 
Zendesk Sell Yes 
Zendesk Sunshine Yes 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

$9 per agent per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

The Kunena Project

Founded

2008

Country

United States

Website

www.kunena.org

Vendor Details

Company Name

Zendesk

Founded

2007

Country

United States

Website

www.zendesk.com/gather/

Product Features

Community

Content Management No 
Content Moderation No 
Discussions / Forums No 
Event Management No 
Group Management No 
Ideation / Crowdsourcing No 
Member Directory No 
Membership Management No 
Social Media Management No 
Website Management No 
White Label No 

Product Features

Community

Content Management No 
Content Moderation No 
Discussions / Forums No 
Event Management No 
Group Management No 
Ideation / Crowdsourcing No 
Member Directory No 
Membership Management No 
Social Media Management No 
Website Management No 
White Label No 

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration No 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management No 
Ticket Management No 

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