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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Contemporary customer service solutions encompass a variety of platforms such as email, chat, inquiry forums, telephone communication, social media, and FAQ sections. Kundo offers a comprehensive suite of tools that integrates all these digital channels into one unified interface, allowing you to maintain a clear overview and exert greater control over customer interactions. We understand that delivering exceptional customer service requires more than simply employing advanced tools; hence, our aim is to support you in every aspect of your customer service journey. To discover our full range of offerings, click here! To maximize your experience with Kundo's products, we assign a dedicated Success Manager who is committed to ensuring your success! This professional will assist you not only in getting started but also in training your entire team, remaining readily available for any questions you may have. Additionally, we collaborate with our partners to offer training sessions focused on optimizing customer interactions through digital channels, enhancing your team's effectiveness even further. Your path to outstanding customer service is just a step away!

Description

Provide your guests with the chance to enjoy unforgettable sporting events through our vast array of sports channels. Enhance your establishment and boost employee morale by offering a variety of sought-after music, sports, and entertainment options. Elevate the hotel experience for your clientele with a tailored TV package that includes hundreds of local, specialty, and international channels, available with or without terminals. By including television, telephone, internet, and Wi-Fi services in the rental fee, you can enhance the rental value of your properties, regardless of their size or tenant count. Say goodbye to rigid TV schedules; now you can view your preferred content at your convenience and enjoy the highest image quality. Take charge of your programming and when it’s broadcast to align with your requirements and those of your guests. Deliver premium content with outstanding visual clarity for your audience. Develop a customized solution that meets your specific needs at a competitive price, whether you operate a hotel, manage a multi-unit building, or oversee a chain with multiple locations. This approach not only enriches the customer experience but also fosters loyalty and repeat business.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Android TV No 
Apple tvOS No 

Integrations

Android TV Yes 
Apple tvOS Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$29 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Kundo

Country

Sweden

Website

kundo.se

Vendor Details

Company Name

Videotron Business

Country

Canada

Website

videotron.com/en/business/business-television

Product Features

Customer Service

Alerts / Escalation Yes 
Appointment Management Yes 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics Yes 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Product Features

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