Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Contemporary customer service solutions encompass a variety of platforms such as email, chat, inquiry forums, telephone communication, social media, and FAQ sections. Kundo offers a comprehensive suite of tools that integrates all these digital channels into one unified interface, allowing you to maintain a clear overview and exert greater control over customer interactions. We understand that delivering exceptional customer service requires more than simply employing advanced tools; hence, our aim is to support you in every aspect of your customer service journey. To discover our full range of offerings, click here! To maximize your experience with Kundo's products, we assign a dedicated Success Manager who is committed to ensuring your success! This professional will assist you not only in getting started but also in training your entire team, remaining readily available for any questions you may have. Additionally, we collaborate with our partners to offer training sessions focused on optimizing customer interactions through digital channels, enhancing your team's effectiveness even further. Your path to outstanding customer service is just a step away!
Description
MyObjectives stands out as the pioneering solution designed for teams, offering instantaneous feedback on their progress towards success. Envision a scenario where you can observe energized teams reaching your business objectives in real time. Your team is engaged in a project; utilize MyObjectives to ensure that everyone remains dedicated to the tasks that truly matter, all while enjoying the experience and supporting each other’s growth. The MyObjectives Speaker Series showcases prominent figures in the realms of Goal Achievement and Gamification, where speakers delve into the history, current trends, and future prospects of Goal Management. In the crucial moments leading to a goal, while an individual may take the final shot, it is the collective effort of the entire team that enables that success. MyObjectives emphasizes the importance of teamwork, highlighting the fact that success in business is a collaborative endeavor. Whether you have five players or eleven, the obstacles you encounter remain consistent, and the solution is the same: achieving goals as a cohesive unit. Ultimately, MyObjectives champions the notion that teamwork is the cornerstone of accomplishment.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$42 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Kundo
Country
Sweden
Website
kundo.se
Vendor Details
Company Name
Alliance Enterprises
Founded
1981
Country
United States
Website
allianceenterprises.com/products/myobjectives/
Product Features
Customer Service
Alerts / Escalation
Yes
Appointment Management
Yes
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
Yes
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Product Features
Business Intelligence
Ad Hoc Reports
No
Benchmarking
No
Budgeting & Forecasting
No
Dashboard
Yes
Data Analysis
No
Key Performance Indicators
Yes
Natural Language Generation (NLG)
No
Performance Metrics
No
Predictive Analytics
No
Profitability Analysis
No
Strategic Planning
Yes
Trend / Problem Indicators
No
Visual Analytics
No
Business Performance Management
Ad Hoc Reports
No
Ad hoc Analysis
Yes
Budgeting & Forecasting
Yes
Consolidation / Roll-Up
Yes
Dashboard
Yes
Key Performance Indicators
No
Predictive Analytics
No
Qualitative Analysis
No
Quantitative Analysis
No
Scorecarding
No
Strategic Planning
No
OKR
Benchmarking
No
Feedback Management
Yes
Goal Management
Yes
KPIs
No
Prioritization
Yes
Progress Tracking
Yes
Strategic Planning
Yes