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features
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Description

Kumulos, the customer engagement platform, is easy to use and offers a 360-degree view to help you create long-term customers. Features include in-app messaging, web push notifications, and mobile push notifications. Kumulos Mobile Marketing Hub allows you to create omnichannel campaigns and manage them all from one location - the Kumulos Mobile Marketing Hub. You can personalize your campaigns with features like rich interactive messaging, geotargeting, audience segmentation and channeling. Kumulos is fully automated and can deliver receipts and intelligent delivery, taking the guesswork out campaign timing. To acquire new customers, use features like ASO and deferred deep linking. Analytics and reporting enable you to monitor all aspects of performance and to continuously improve. Crash reporting and diagnostics make sure your app is always fully functional. They also prioritize fixes so you can offer an excellent user experience. Kumulos offers a 30-day free trial.

Description

Mok serves as a robust customer engagement solution that consolidates notifications and user interactions across various platforms, such as push notifications, email, SMS, in-app messaging, WhatsApp, and Telegram. It utilizes a single API that connects with over 50 providers, making communication processes more efficient for developers. Featuring a user-friendly drag-and-drop workflow builder, Mok allows users to design intricate notification workflows without needing programming skills. The platform includes a loyalty engine that empowers businesses to personalize and gamify user interactions, thus improving customer engagement and retention rates. Additionally, Mok offers real-time analytics on customer engagement, which supports data-driven strategies aimed at increasing revenue. With an emphasis on seamless integration, Mok is compatible with multiple devices and upholds strong data security measures. This comprehensive platform also simplifies the monitoring and evaluation of notifications, helping users troubleshoot issues, recognize trends, and enhance the overall customer journey while keeping engagement levels high.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Microsoft Teams Yes 
Slack Yes 
Airship No 
Amazon SES No 
Expo No 
Facebook Messenger No 
Firebase No 
Jira Service Management Yes 
Mailgun No 
OneSignal No 
Plivo No 
SendGrid No 
Shoutem Yes 
Telegram No 
Telnyx No 
TextUs No 
Trello Yes 
Twilio No 
WhatsApp No 

Integrations

Microsoft Teams Yes 
Slack Yes 
Airship Yes 
Amazon SES Yes 
Expo Yes 
Facebook Messenger Yes 
Firebase Yes 
Jira Service Management No 
Mailgun Yes 
OneSignal Yes 
Plivo Yes 
SendGrid Yes 
Shoutem No 
Telegram Yes 
Telnyx Yes 
TextUs Yes 
Trello No 
Twilio Yes 
WhatsApp Yes 

Pricing Details

$100 per month
Free Trial Yes 
Free Version No 

Pricing Details

$99 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Kumulos

Founded

2014

Country

United Kingdom

Website

www.kumulos.com

Vendor Details

Company Name

Mok

Country

United Kingdom

Website

unomok.com

Product Features

Application Performance Monitoring (APM)

Baseline Manager No 
Diagnostic Tools Yes 
Full Transaction Diagnostics No 
Performance Control Yes 
Resource Management Yes 
Root-Cause Diagnosis Yes 
Server Performance Yes 
Trace Individual Transactions Yes 

Location-Based Marketing

Audience Demographics No 
Beacons (BLE) No 
Contextual Marketing No 
Footfall Analytics No 
Geofencing No 
Location Intelligence No 
Marketing Attribution No 
Marketing Automation No 
NFC No 
Personalization No 
Push Notifications No 
QR Codes No 
Reporting / Analytics No 
Social Marketing No 
Wi-Fi No 

Mobile App Analytics

A/B Testing Yes 
Channel Attribution Yes 
Cohort Analysis Yes 
Funnel Analysis Yes 
In-App Events Tracking Yes 
Push Notifications Yes 
Retention Tracking Yes 
Revenue Tracking Yes 
Uninstall Tracking Yes 

Mobile Marketing

Channel Attribution Yes 
Contextual Targeting Yes 
Coupons No 
Email Marketing Yes 
Engagement Monitoring Yes 
In-App Marketing Yes 
Location-Based Marketing Yes 
Push Notifications Yes 
Text Messaging Yes 
Text-to-Win No 

Push Notifications

A/B Testing Yes 
Analytics Yes 
Campaign Segmentation Yes 
Contextual Targeting Yes 
Device Targeting Yes 
Expiry Notifications Yes 
Geo Targeting Yes 
Mobile Notifications Yes 
Notification Scheduling Yes 
Visual Notifications Yes 
Web Notifications Yes 

Product Features

Push Notifications

A/B Testing No 
Analytics No 
Campaign Segmentation No 
Contextual Targeting No 
Device Targeting No 
Expiry Notifications No 
Geo Targeting No 
Mobile Notifications No 
Notification Scheduling No 
Visual Notifications No 
Web Notifications No 

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