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Description
Kudosity is a global leader in business messaging technology, delivering personalized and scalable messaging solutions across SMS, MMS, RCS, WhatsApp, and conversational AI platforms. The company provides direct, secure connections to carriers worldwide, ensuring guaranteed message delivery and eliminating delays caused by grey routing. Kudosity’s advanced tools help businesses increase conversions by up to 141% by delivering engaging, click-worthy messaging experiences. With deep integrations into popular platforms like Salesforce, Oracle, and Zoho, plus access to thousands of Zapier integrations, Kudosity fits easily into existing tech stacks. Its powerful APIs allow developers to build customized SMS solutions tailored to unique business needs. The platform is backed by ISO 27001, SOC 2 Type II, and GDPR-compliant security standards. Dedicated account managers and round-the-clock support help clients optimize campaigns and navigate regulatory requirements. Kudosity empowers businesses to scale their customer communications while maintaining reliability and security.
Description
Messaging has become the preferred and rapidly expanding method of communication worldwide (Economist). Failing to engage with your customers through messaging means missing a monumental shift in customer interaction, comparable to the advent of email. We simplify the process for both businesses and clients to communicate directly. Our platform is secure, scalable, and highly effective. With Message Mate integrated into your website, customers can easily text your business, allowing your agents to assist them in real-time as they finalize their purchases. Customer inquiries are instantly forwarded to your team, enhancing the likelihood of conversions by making it incredibly straightforward for customers to reach out for assistance. Regardless of how your team chooses to respond, customers receive replies through text, ensuring they feel as if they are enjoying a personal dialogue with your brand. Additionally, messages can be directed to multiple agents via email, SMS, or through a user-friendly web dashboard, further facilitating seamless communication. This approach not only fosters stronger relationships with customers but also streamlines the purchasing process.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Shopify
Yes
BigCommerce
No
Ecwid
No
Facebook
No
JobAdder
Yes
Joomla!
No
Klaviyo
Yes
Magento
No
MoEngage
Yes
Salesforce
Yes
Integrations
Shopify
Yes
BigCommerce
Yes
Ecwid
Yes
Facebook
Yes
JobAdder
No
Joomla!
Yes
Klaviyo
No
Magento
Yes
MoEngage
No
Salesforce
No
Pricing Details
Depending on volume, routing, and compliance requirements.
Free Trial
Yes
Free Version
No
Pricing Details
$30 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Kudosity
Founded
2008
Country
Australia
Website
kudosity.com
Vendor Details
Company Name
OwnerListens
Founded
2011
Country
United States
Website
ownerlistens.com/message_mate/
Product Features
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
No
MMS
Yes
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
No
Mobile Keywords
Yes
Polls / Voting
No
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
Yes
Text-to-Win
No
Product Features
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
Yes
Mobile Coupons
Yes
Mobile Keywords
Yes
Polls / Voting
No
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
No
Text-to-Win
No
