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Average Ratings 0 Ratings
Description
Kubaru is a Salesforce-native application tailored to enhance and automate the distribution of leads, cases, and various records within CRM processes. This tool empowers businesses to move away from traditional manual routing by implementing customizable automation that allocates records based on parameters like availability, expertise, geographic location, or current workload. It offers diverse assignment techniques, such as round robin, territory-specific routing, logic-based rules, and skill-oriented matching, ensuring that each record is directed to the most qualified representative. Additionally, Kubaru takes into account scheduling factors, allowing for record assignments that consider out-of-office times, holidays, and user capacity, thus promoting equitable workload distribution. The application further includes features for the automated reassignment of unaddressed records, management of duplicates to keep related items assigned to a single owner, and instant notifications that inform teams right away when new tasks are assigned, thereby enhancing overall efficiency. Overall, Kubaru significantly streamlines CRM operations, making it an invaluable asset for organizations striving for optimized performance.
Description
Eliminate the need for manual data entry by integrating Maple CRM with your website, landing pages, and various lead generation tools. Set up automatic lead allocation for your team based on criteria such as segment, area of expertise, or using a round-robin system. By streamlining workflows, your team can dedicate their efforts to meaningful tasks instead of getting bogged down by supporting processes. Maple CRM empowers you to outline workflows, define stages, and establish the conditions necessary for progression from one stage to the next. This capability allows both you and your managers to concentrate on your primary responsibilities rather than on verifying the accuracy of your team's input. It also provides role-based access control, granting specific permissions that dictate which actions can be taken within the CRM environment. The user profiles within Maple CRM ensure that individuals only access the features pertinent to their roles. Additionally, the Multigroup access functionality enables the extension of data and team-level permissions to various user groups or branches within your organization, fostering a collaborative environment. This comprehensive system supports efficiency and collaboration, ensuring that every team member has the tools they need to succeed.
API Access
Has API
No
API Access
Has API
No
Pricing Details
$20 per month
Free Trial
Yes
Free Version
No
Pricing Details
$3 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Kubaru
Founded
2016
Country
United States
Website
kubaru.io
Vendor Details
Company Name
Denisys Technologies
Founded
2007
Country
India
Website
www.maplecrm.com
Product Features
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No