Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
How can you quickly gather feedback from your team or bring people together to solve problems? What if there was a simpler way to do it?
Krunch is a new way to solve problems together, quickly and easily.
Describe your problem or issue
Start a discussion group and describe the problem or question you are trying to solve. You could say, "I need feedback on our strategic plan" or "Should the office wall be painted blue?" You can do it all!
Invite your team
Include people you would like to participate in the discussion. All you need to include them is their email address. They share their ideas and feedback, and encourage other contributions by liking or commenting.
Check out the results
Krunch analytics will help you understand the conversation flow by highlighting top posts, participation stats, and other details. You will quickly see which areas are in agreement and which ones need to be addressed.
Description
Our AI technology helps you analyze and categorize customer feedback from various sources such as support tickets, online reviews, call recordings, and surveys, enabling you to gain a clearer understanding of your natural language data. Customers provide a wealth of qualitative insights through multiple channels, including surveys, emails, chat interactions, and phone conversations. They commonly address inquiries about potential purchases or express intentions to return products. By leveraging Machine Learning, we can interpret the nuances associated with Churn and Retention. This allows you to swiftly pinpoint the characteristics, products, and types of feedback that are most strongly linked to Customer Retention and Churn, ultimately leading to more informed business decisions. Understanding these patterns can significantly enhance your ability to improve customer satisfaction and loyalty.
API Access
Has API
No
API Access
Has API
No
Integrations
Aircall
No
Asana
No
Delighted
No
Intercom
No
Jira
No
Kustomer
No
Salesforce
No
X (Twitter)
No
Zendesk
No
Integrations
Aircall
Yes
Asana
Yes
Delighted
Yes
Intercom
Yes
Jira
Yes
Kustomer
Yes
Salesforce
Yes
X (Twitter)
Yes
Zendesk
Yes
Pricing Details
Free
Free Trial
Yes
Free Version
Yes
Pricing Details
$249 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
HunchBuzz
Founded
2012
Country
New Zealand
Website
krunchapp.com
Vendor Details
Company Name
SupporTrends
Website
supportrends.com
Product Features
Collaboration
Brainstorming
Yes
Calendar Management
No
Chat / Messaging
No
Contact Management
No
Content Management
No
Document Management
No
Project Management
No
Real Time Editing
No
Task Management
No
Version Control
No
Video Conferencing
No
Idea Management
Activity Dashboard
No
Brainstorming
Yes
Collaboration
Yes
Creator Tracking
No
Idea Ranking
No
Project Tracking
No
Status Tracking
Yes
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No