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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The AI operations desk for buildings efficiently manages every communication—be it calls, texts, emails, or WhatsApp messages—from tenants, potential renters, and facility teams around the clock, ensuring comprehensive resolution of each inquiry. Key Features Omnichannel intake allows a single AI to effortlessly manage phone calls, SMS, emails, and WhatsApp interactions. Auto-triage capabilities enable the immediate classification of requests related to maintenance, leasing, applicants, and policies. Complete resolution processes involve dispatching vendors, scheduling property viewings, and providing follow-ups until all matters are completely resolved. Configurable autonomy allows users to establish vendor limits and escalation protocols, ensuring that human intervention is reserved for crucial decisions, informed by comprehensive history and imagery. Rapid onboarding means the system can be operational within hours, eliminating the need for data migration, installations, or extensive IT projects. Ideal Users This service is perfect for property managers, facility teams, and real estate brokerages overseeing residential, mixed-use, or commercial properties. Operational Hours The AI operations desk is available 24/7 throughout the year, including during evenings, weekends, and holidays, guaranteeing consistent support at all times. Additionally, this reliability enhances tenant satisfaction and streamlines property management efforts.

Description

SPM Assets, a Planon company, specializes in strategic asset management. We provide asset management services to help organizations build a better understanding of their physical assets as well as easy-to-use asset management software to enable them to plan their projects more effectively. We have been helping asset-intensive organizations make asset management work better for 18 years, and are now empowering all organizations to proactively leverage property lifecycle asset management. SPM stands for sic parvis magna in Latin. Loosely translated, it means, "great things from small beginnings". Incorporated in 2001, the company was founded by Steve Lyons and Chris Jenkins, who believed there was a smarter way to maximize the lifetime of their physical assets and deliver better outcomes for their stakeholders. We hold information on over $150 billion of property assets and are continually innovating our service delivery to make our customers’ jobs easier, and with reliable, scientific data for decision making. Our local services teams of highly experienced consultants assist organizations with strategic asset management, establishing the best process for assessing and maintaining assets.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

WhatsApp Yes 

Integrations

WhatsApp No 

Pricing Details

$49/month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Kreedl AI

Founded

2026

Country

Czech Republic

Website

www.kreedl.com

Vendor Details

Company Name

SPM Assets

Founded

2001

Country

New Zealand, Australia

Website

www.spmassets.com

Product Features

Facility Management

Asset Management Yes 
Commercial Properties Yes 
Equipment Management Yes 
Facility Scheduling No 
Incident Management No 
Inspection Management Yes 
Inventory Control No 
Maintenance Tracking No 
Preventive Maintenance Yes 
Residential Properties Yes 
Room Scheduling No 
Schools Yes 
Space Planning No 
Vendor Management No 
Visitor Management No 
Work Order Management No 

Fixed Asset Management

Asset Budgeting Yes 
Asset Lifecycle Management Yes 
Audit Trail Yes 
Barcoding / RFID Yes 
Depreciation Management Yes 
Disposal Management No 
Document Management No 
Inventory Tracking No 
Tax Management No 

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