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Description
Kraken serves as a comprehensive, intelligent utility operating system aimed at assisting contemporary utilities and infrastructure providers in transitioning from outdated technology to a unified, cloud-based platform. This innovative system automates and seamlessly integrates the entire energy supply chain, encompassing everything from managing customer relations and billing to optimizing assets and executing field services for flexible distributed resources such as electric vehicles, heat pumps, solar panels, and batteries. By leveraging cutting-edge data analytics, machine learning techniques, and utility-grade artificial intelligence, Kraken enhances customer service, minimizes operational expenses, accelerates the development of new products, and delivers real-time insights into operations, all while facilitating the migration from legacy systems through established methodologies. Its modular suite offers a variety of tools tailored for managing residential and commercial and industrial customers, as well as enabling no-code tariff and product configurations, improved field operations, and effective flexibility management aimed at optimizing energy resources, logistics, and workforce planning. Ultimately, Kraken is designed to empower utilities to become more efficient and responsive in a rapidly changing energy landscape, ensuring they can meet the evolving demands of their customers.
Description
We offer a comprehensive solution to the utility management issues faced by emerging markets. Ensure you efficiently address uncollected payments while optimizing your revenue collection procedures. Recover as much as 75% of your losses and enjoy immediate savings once implemented. Leverage our AI-driven real-time load management insights to effectively shape the demand curve. Our various pricing plans are designed to meet the diverse needs of your utility. Opt for SmaaS to expedite your transition with minimal initial investment and immediate access to our platform. With Pylon, you can implement a robust advanced metering infrastructure that includes all necessary hardware, software, and communication systems. In 2017, our founders united upon realizing the significant hurdles within the utility sector and made a commitment to confront these challenges. They successfully developed a groundbreaking solution that revolutionizes traditional water and electricity providers into efficient, interoperable, and data-centric smart utilities. This innovative approach not only enhances operational efficiency but also positions utilities to better serve their communities.
API Access
Has API
No
API Access
Has API
No
Integrations
Honeywell Productivity Solutions
No
HubSpot Customer Platform
No
Methodia Utility Suite
Yes
Roomote
No
Integrations
Honeywell Productivity Solutions
Yes
HubSpot Customer Platform
Yes
Methodia Utility Suite
No
Roomote
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Kraken
Country
United Kingdom
Website
kraken.tech/
Vendor Details
Company Name
Pylon
Country
Egypt
Website
pylonump.com
Product Features
Utility Management Systems
Billing & Invoicing
No
Cable
No
Customer Management
No
Demand Planning
No
Electricity
No
Natural Gas
No
Plant Management
No
Service Call Management
No
Trash
No
Water
No
Work Order Management
No
Workforce Management
No
Product Features
Utility Management Systems
Billing & Invoicing
No
Cable
No
Customer Management
No
Demand Planning
No
Electricity
No
Natural Gas
No
Plant Management
No
Service Call Management
No
Trash
No
Water
No
Work Order Management
No
Workforce Management
No
