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Description
Kraken serves as a comprehensive, intelligent utility operating system aimed at assisting contemporary utilities and infrastructure providers in transitioning from outdated technology to a unified, cloud-based platform. This innovative system automates and seamlessly integrates the entire energy supply chain, encompassing everything from managing customer relations and billing to optimizing assets and executing field services for flexible distributed resources such as electric vehicles, heat pumps, solar panels, and batteries. By leveraging cutting-edge data analytics, machine learning techniques, and utility-grade artificial intelligence, Kraken enhances customer service, minimizes operational expenses, accelerates the development of new products, and delivers real-time insights into operations, all while facilitating the migration from legacy systems through established methodologies. Its modular suite offers a variety of tools tailored for managing residential and commercial and industrial customers, as well as enabling no-code tariff and product configurations, improved field operations, and effective flexibility management aimed at optimizing energy resources, logistics, and workforce planning. Ultimately, Kraken is designed to empower utilities to become more efficient and responsive in a rapidly changing energy landscape, ensuring they can meet the evolving demands of their customers.
Description
An intuitive, dependable, and effective solution tailored for overseeing energy installations. This innovative platform integrates various operations, such as insulation, heat pumps, VMC, and photovoltaic panels, while providing a comprehensive view of your clientele. Key performance indicators are clearly visualized on a customizable and user-friendly dashboard. Enhanced collaboration is made possible through fully integrated enterprise software and tools, reducing the risk of costly errors. Stay ahead of the competition with proper procedures and the right resources, ensuring all business information is current and securely centralized. Manage your operations from any location! NeoCEE empowers you to oversee every step, from potential client creation to project completion. When installers and managers utilize NeoCEE, they can easily share customer information, and our solutions are designed to improve communication among all partners involved. Furthermore, we offer the ability to tailor the CRM to fit your workflow, leveraging our expertise in digital and process management to optimize your operations effectively. This flexibility not only enhances productivity but also supports a more streamlined and cohesive working environment.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Methodia Utility Suite
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Kraken
Country
United Kingdom
Website
kraken.tech/
Vendor Details
Company Name
NeoCEE
Country
United States
Website
neocee.ornsoft.com
Product Features
Utility Management Systems
Billing & Invoicing
No
Cable
No
Customer Management
No
Demand Planning
No
Electricity
No
Natural Gas
No
Plant Management
No
Service Call Management
No
Trash
No
Water
No
Work Order Management
No
Workforce Management
No
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
