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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Leading the industry in safeguarding the complete customer experience, from setting up accounts and logging in to processing payments and handling disputes, this solution effectively minimizes chargebacks, manual assessments, and erroneous declines, resulting in enhanced approval rates and increased revenue. The concept of Identity Trust revolves around determining the reliability of each identity involved in every payment, account creation, and login action. Utilizing AI technology, Kount's Identity Trust Global Network TM integrates trust and fraud indicators from 32 billion interactions each year to combat fraud in real-time while facilitating customized customer experiences. By delivering rapid and precise identity trust evaluations, the system ensures secure payments, account setups, and login processes while mitigating risks associated with digital fraud, chargebacks, and unnecessary manual reviews. Furthermore, this innovative approach significantly decreases the occurrence of false positives, alleviating friction for legitimate customers and allowing businesses to confidently accept more valid orders, which in turn boosts overall revenue and optimizes operational efficiency. Ultimately, the solution empowers organizations to enhance their decision-making process, eliminating uncertainty and streamlining customer interactions.

Description

Verdivo is an innovative platform that leverages AI technology to streamline chargeback management for ecommerce and subscription businesses, effectively automating the prevention, analysis, and response to payment disputes within their payment networks. It manages the entire chargeback process, from monitoring alerts in real-time to generating evidence and submitting representments automatically, thus minimizing the manual effort required for handling disputes. By integrating directly with payment processors like Shopify and Stripe, Verdivo ensures seamless synchronization of transaction data, facilitating the creation of AI-based responses that are customized according to issuer behaviors and merchant sectors. The platform's continuous learning from past disputes enhances its ability to improve win rates and stay responsive to shifting fraud patterns, while its alert features, including RDR, CDRN, and Ethoca, empower merchants to preemptively address fraudulent transactions before they escalate to chargebacks. Additionally, Verdivo offers comprehensive analytics dashboards that display recovery metrics, BIN analysis, and performance insights, enabling teams to assess risk and return on investment in real time. This holistic approach not only protects merchants from losses but also equips them with the tools necessary for informed decision-making.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AppBilling Yes 
AppHelp Yes 
AppReseller Yes 
Bizintel360 Yes 
BlueSnap Yes 
Canopy Yes 
CatalystPay Yes 
Chargeback Gurus Yes 
Deck Commerce Yes 
EMB Yes 
Ekata Yes 
Ethoca No 
IXOPAY Yes 
Refold Yes 
ResponseCRM Yes 
Shift4Shop Yes 
Stripe No 
Sublytics Yes 
TEXT2DRIVE Yes 
myKaarma Yes 

Integrations

AppBilling No 
AppHelp No 
AppReseller No 
Bizintel360 No 
BlueSnap No 
Canopy No 
CatalystPay No 
Chargeback Gurus No 
Deck Commerce No 
EMB No 
Ekata No 
Ethoca Yes 
IXOPAY No 
Refold No 
ResponseCRM No 
Shift4Shop No 
Stripe Yes 
Sublytics No 
TEXT2DRIVE No 
myKaarma No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$18.50 per alert
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Kount

Founded

2007

Country

United States

Website

www.kount.com

Vendor Details

Company Name

Verdivo

Country

United States

Website

verdivo.io

Product Features

Chargeback Management

Chargeback Dispute Management No 
Chargeback Insurance No 
Chargeback Prevention No 
Chargeback Recovery No 
For Banks / Issuers No 
For Merchants No 
For Suppliers / Manufacturers / Distributors No 
Fraud Detection No 
Reporting / Analytics No 

Fraud Detection

Access Security Management Yes 
Check Fraud Monitoring Yes 
Custom Fraud Parameters Yes 
For Banking Yes 
For Crypto No 
For Insurance Industry Yes 
For eCommerce No 
Internal Fraud Monitoring Yes 
Investigator Notes No 
Pattern Recognition Yes 
Transaction Approval Yes 

Product Features

Chargeback Management

Chargeback Dispute Management No 
Chargeback Insurance No 
Chargeback Prevention No 
Chargeback Recovery No 
For Banks / Issuers No 
For Merchants No 
For Suppliers / Manufacturers / Distributors No 
Fraud Detection No 
Reporting / Analytics No 

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