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Average Ratings 0 Ratings
Description
Unlock the full capabilities of your content through a tailored support platform akin to ChatGPT. Korra transforms the customer support experience by utilizing sophisticated natural language processing to comprehend intricate inquiries, providing contextually relevant and precise answers derived solely from your proprietary content. Users can look forward to receiving accurate responses, complete with highlighted information or time stamps for easy reference. Discover a more intelligent, effective, and perpetually enhancing AI knowledge repository that adapts to the dynamic requirements of your organization. Setting up your automated, private AI knowledge base takes mere seconds. Korra accommodates all file formats, including video, and securely assimilates knowledge exclusively from the documents you provide. You can easily customize, brand, and deploy your AI chat support solution in no time. With three robust deployment options available, customers can engage with Korra from any device, at their convenience, and in their preferred manner. The platform also maintains a traditional knowledge base search interface, accessible through a dedicated support URL, ensuring a seamless user experience. This innovative approach not only streamlines support but also enhances customer satisfaction and engagement.
Description
OpenText Legal Knowledge Management offers a unified enterprise search and AI-powered insights platform designed specifically for legal teams to locate and leverage critical information quickly across structured and unstructured data silos. The solution searches billions of records spanning employee files, contracts, emails, litigation dockets, and more, helping teams find relevant documents, projects, and subject matter experts in seconds. By automating knowledge sharing with bookmarked content and saved search alerts, it eliminates redundant efforts and improves collaboration. The platform employs predictive search and machine learning to deliver accurate results, even without exact keyword matches. Secure single sign-on and integration with systems like Microsoft SharePoint ensure seamless and protected access. Data classification and metadata tagging maintain data accuracy across diverse sources. Visualizations help users make sense of large result sets, and mobile accessibility enables work from anywhere. Overall, the platform empowers legal teams to improve client service, manage knowledge efficiently, and accelerate case strategies.
API Access
Has API
API Access
Has API
Integrations
Salesforce
ChatGPT
Confluence
Dropbox
Google Drive
Microsoft 365
Microsoft SharePoint
OpenText eDOCS
Oracle Cloud Infrastructure
SAP Cloud Platform
Integrations
Salesforce
ChatGPT
Confluence
Dropbox
Google Drive
Microsoft 365
Microsoft SharePoint
OpenText eDOCS
Oracle Cloud Infrastructure
SAP Cloud Platform
Pricing Details
$99 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Korra
Country
Israel
Website
korra.ai/
Vendor Details
Company Name
OpenText
Founded
1991
Country
Canada
Website
www.opentext.com/products/legal-knowledge-management
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Enterprise Search
AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery
Insight Engines
AI / Machine Learning
Augmented Analytics
Data Aggregation
Data Classification
Data Extraction
Data Source Connectors
Full Text Search
Intent Recognition
Multiple Data Sources
Search / Filter
Sentiment Analysis
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Visual Search
Barcode Recognition
Catalog Management
Customer Activity Tracking
Filtering
IP Protection
Image Tagging
Mobile App
Optical Character Recognition
Product Recommendations
Product Search
Reverse Image Search
Video Search
Product Features
Enterprise Search
AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery