Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Kornea.AI is a productivity monitoring solution developed by Tech Mahindra that offers a seamless, plug-and-play experience for evaluating employee output on their laptops or desktops without being intrusive, while also ensuring compliance and enhancing data security. When combined with ITSM, WFM, QSM, and CCT systems, it becomes a potent tool that provides essential visibility and insights to facilitate better decision-making. This solution allows employers to gain real-time insights into employee activities and work hours, ultimately fostering greater workforce alignment. Notably, Kornea.AI is designed to utilize minimal system resources, ensuring that the performance and functionality of the devices remain unaffected. Employing a robust encryption method, it operates discreetly in the background, making it impossible for users to disable the process, thereby maintaining transparency. Having successfully passed all necessary security evaluations according to established policies, Kornea.AI employs advanced computer vision alongside automation to identify any anomalies. Furthermore, it connects with the operator's webcam to ensure that only the authorized user has access to the machine, thereby bolstering security and integrity. This innovative solution not only enhances productivity but also safeguards sensitive information effectively.
Description
Comprehensive protection against threats and enhanced productivity for both on-site and remote work environments is provided seamlessly. Every interaction with customers is automatically scored and results are delivered to agents promptly. Agents receive customized coaching based on their interactions with customers, which is tailored to help them improve. Continuous capture of webcam images and live video/audio streaming helps detect security threats and productivity issues in real-time. Dynamic risk assessment and vulnerability scanning work to identify potential insider threats before they escalate into significant dangers. All employee activities are documented through video and audio recordings, session captures, immovable logs, and alert systems. Users have the opportunity to connect with their supervisors and peers to exchange valuable insights and motivate one another. Security and productivity-related incidents can be flagged for a streamlined workflow process, ensuring that appropriate measures are taken. Notably, agents benefit from automated note-taking during calls, which is then integrated into the CRM system for easy access. Additionally, workflows can be customized for specific triggered events, enhancing overall operational efficiency. Furthermore, this system not only safeguards the work environment but also fosters a culture of collaboration and continuous improvement.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon Rekognition
No
Amazon Web Services (AWS)
Yes
Android
Yes
Apple iOS
Yes
Microsoft Azure
Yes
Integrations
Amazon Rekognition
Yes
Amazon Web Services (AWS)
No
Android
No
Apple iOS
No
Microsoft Azure
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Tech Mahindra
Founded
1945
Country
India
Website
www.kornea.ai/
Vendor Details
Company Name
Trendzact
Country
United States
Website
trendzact.com/platform/
Product Features
Employee Monitoring
Activity Monitoring
No
Browsing History
No
Email Monitoring
No
Keystroke Recording
No
Productivity Analysis
No
Remote Control
No
Screen Activity Recording
No
Time & Attendance
No
Time Tracking
No
Product Features
Employee Monitoring
Activity Monitoring
No
Browsing History
No
Email Monitoring
No
Keystroke Recording
No
Productivity Analysis
No
Remote Control
No
Screen Activity Recording
No
Time & Attendance
No
Time Tracking
No