Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enhance the effectiveness of locate teams to guarantee both precision and profitability. Implement automation for ticket workflows by allocating and prioritizing tickets according to status, geographical location, time of day, and other relevant factors. Mitigate liability by generating documentation for work, including photographic evidence. Elevate the appropriate tickets to minimize risk and facilitate the easy identification of which tickets should be prioritized for auditing purposes. One call centers are experiencing a consistent yearly rise in locate requests throughout North America. In response to this growing demand, your team must utilize dependable tools tailored to optimize locate operations and achieve maximum productivity. KorTerra Locate Management equips your organization to enhance staff utilization, lower expenses, and conduct locate tasks both safely and efficiently. By automating workflows, you can cut down on costs related to locator dispatch while maintaining timely schedules. This approach helps to diminish late locates by providing tools that bolster overall productivity and effectiveness. Ultimately, the strategic deployment of these resources will position your team to excel in a competitive environment.
Description
ServiceNetwork™, which unifies and simplifies contract service for Authorizers and Service Providers, is called ServiceNetwork. A program to manage and onboard a provider network. It also allows you to view and track services in progress. An Authorizer will guide you through the process of receiving, servicing, reporting back, and setting up a workflow. A portal that allows consumers to request services, choose locations, schedule appointments, and track service status. Appointment scheduling and consumer engagement. Connection to the Service Provider network. Qualification of the provider and the location. Technician-led workflows. Adjudication and resolution. There are more than 2000+ walk-in service centers in North America and mail-in depots. The majority of these locations are owned by large and medium-sized retail brands. These service providers are already available on our platform and can be quickly onboarded. You can add additional partners through our provider portal, our application, or integrate through our service provider API.
API Access
Has API
No
API Access
Has API
Yes
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
KorTerra
Founded
1990
Country
United States
Website
www.korterra.com
Vendor Details
Company Name
ServiceCentral
Founded
1991
Country
United States
Website
servicecentral.com/products/servicenetwork/
Product Features
Risk Management
Alerts/Notifications
No
Auditing
No
Business Process Control
No
Compliance Management
No
Corrective Actions (CAPA)
No
Dashboard
No
Exceptions Management
No
IT Risk Management
No
Internal Controls Management
No
Legal Risk Management
No
Mobile Access
No
Operational Risk Management
No
Predictive Analytics
No
Reputation Risk Management
No
Response Management
No
Risk Assessment
No
Product Features
Warranty Management
Contract Management
Yes
Eligibility Verification
Yes
For Field Service
Yes
For General Contractors
No
For Manufacturers
Yes
Parts Management
Yes
Policy Management
Yes
Product Registration
Yes
Repair Management
Yes
Returns Management
Yes
Service Management
Yes
Warranty Tracking
Yes