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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Koodisi is a comprehensive iPaaS solution designed for organizations seeking seamless integration of CRM, ERP, HRMS, and ITSM systems without the need for extensive infrastructure management or the hiring of specialized integration developers. This platform features an intuitive no-code visual workflow builder, a native API Manager that facilitates the publishing and securing of APIs, and a well-defined Dev to Deploy to Test lifecycle that caters to governance-focused engineering teams. By allowing business users and developers to collaborate on the same platform, Koodisi eliminates the common bottleneck associated with relying on specialist personnel, a challenge often seen with other integration platforms like Boomi or MuleSoft. Supporting over 80 major enterprise systems, including Salesforce, SAP, Workday, ServiceNow, HubSpot, Jira, Oracle NetSuite, Microsoft Teams, Slack, and Shopify, Koodisi ensures comprehensive connectivity. Additionally, its built-in REST Client enables integration with any system that offers an API. Users can choose from various deployment options, including a fully managed cloud service or an on-premise agent that allows for secure private network connectivity, making it a flexible choice for diverse business environments. Overall, Koodisi empowers organizations to enhance their operational efficiency and streamline their integration processes effortlessly.

Description

As you embark on a mission to enhance collaboration between customer support and product management, consider reaching out to your teammate, the Administrator, who possesses valuable insights and experience with your Help Desk system as well as Team Foundation Server or Team Services Online. Gather the essential information needed to establish a connection between your Help Desk and Product Management systems, aiming to create an integrated workspace where Development and Support collaborate seamlessly as a unified entity. Immerse yourself in analyzing your team's performance by examining ticketing data and its correlation with the development activities occurring within other teams. Additionally, ensure that your senior staff members from both departments are kept in the loop about any emerging requests, concerns, or bugs that are related to ongoing projects or anticipated tasks. This proactive communication will foster a more responsive and agile work environment. Ultimately, strengthening these connections will pave the way for more efficient problem-solving and innovation.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Freshdesk No 
Groove No 
HappyFox No 
Kayako No 
Microsoft Teams No 
Model Context Protocol (MCP) Yes 
Salesforce No 
Zendesk No 

Integrations

Freshdesk Yes 
Groove Yes 
HappyFox Yes 
Kayako Yes 
Microsoft Teams Yes 
Model Context Protocol (MCP) No 
Salesforce Yes 
Zendesk Yes 

Pricing Details

Enterprise / Contact for pricing
Free Trial No 
Free Version No 

Pricing Details

$8.00 per user per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Ivoyant LLC

Country

United States

Website

koodisi.com

Vendor Details

Company Name

Bluepen Software

Founded

2016

Country

United States

Website

www.bluepensoftware.com

Product Features

Integration

Dashboard No 
ETL - Extract / Transform / Load No 
Metadata Management No 
Multiple Data Sources No 
Web Services No 

iPaaS

AI / Machine Learning No 
Cloud Data Integration No 
Dashboard No 
Data Quality Control No 
Data Security No 
Drag & Drop No 
Embedded iPaaS No 
Integration Management No 
Pre-Built Connectors No 
White Label No 
Workflow Management No 

Product Features

Integration

Dashboard Yes 
ETL - Extract / Transform / Load Yes 
Metadata Management Yes 
Multiple Data Sources Yes 
Web Services Yes 

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