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Description

Konverso's innovative platform revolutionizes the support operations for IT, HR, and customer service teams by integrating conversational AI and automation. By harnessing the power of generative AI, Konverso enhances various support functions and improves overall user interaction and efficiency. Its diverse product offerings are meticulously crafted to elevate user experience while streamlining operations. The platform features a virtual agent that is not only proactive and personalized but also seamlessly integrates with existing organizational data and systems, ensuring outstanding results and user satisfaction. Furthermore, it assists contact center personnel by expediting the onboarding process, delivering prompt recommendations, and automating mundane tasks, thereby allowing agents to concentrate more on valuable customer engagements. Through the implementation of generative AI, Konverso significantly improves search experiences, providing accurate and relevant information in real time and ultimately increasing workplace productivity. This state-of-the-art technology in artificial intelligence and automation is set to revolutionize your organization’s support functions, making them more efficient and responsive. As businesses continue to evolve, adopting such advanced solutions will be key to maintaining a competitive edge.

Description

Responsive (formerly RFPIO) is the global leader in strategic response management software, transforming how organizations share and exchange critical information. Our innovative, best-in-class platform and customer value programs empower companies to accelerate growth, mitigate risk and improve the employee experience. With Responsive, frontline teams deliver superior responses using intelligent technologies to quickly, accurately and automatically manage RFPs, RFIs, security questionnaires (VSQs), due diligence questionnaires (DDQs), risk assessments and all other complex information requests (RFXs).