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Average Ratings 0 Ratings
Description
Konverso's innovative platform revolutionizes the support operations for IT, HR, and customer service teams by integrating conversational AI and automation. By harnessing the power of generative AI, Konverso enhances various support functions and improves overall user interaction and efficiency. Its diverse product offerings are meticulously crafted to elevate user experience while streamlining operations. The platform features a virtual agent that is not only proactive and personalized but also seamlessly integrates with existing organizational data and systems, ensuring outstanding results and user satisfaction. Furthermore, it assists contact center personnel by expediting the onboarding process, delivering prompt recommendations, and automating mundane tasks, thereby allowing agents to concentrate more on valuable customer engagements. Through the implementation of generative AI, Konverso significantly improves search experiences, providing accurate and relevant information in real time and ultimately increasing workplace productivity. This state-of-the-art technology in artificial intelligence and automation is set to revolutionize your organization’s support functions, making them more efficient and responsive. As businesses continue to evolve, adopting such advanced solutions will be key to maintaining a competitive edge.
Description
Microsoft 365 Copilot for Sales merges the capabilities of Microsoft 365 Copilot with a specialized agent tailored for specific roles, linking it to your CRM system to deliver valuable sales insights and generative AI directly into your everyday tasks. This integration boosts productivity by automating various activities such as composing emails, scheduling meetings, and generating documents including pitch decks and meeting summaries, all within user-friendly applications like Outlook, Teams, Word, PowerPoint, and Excel. It also enhances customer interactions by offering AI-generated overviews of emails and meetings, along with real-time insights during Teams calls. Furthermore, it optimizes workflow efficiency by facilitating seamless information exchange between Microsoft 365 applications and your CRM platform, extending support to systems like Salesforce Sales Cloud and Microsoft Dynamics 365 Sales. Overall, this innovative tool transforms the sales process, empowering professionals to focus more on building relationships and closing deals rather than managing administrative tasks.
API Access
Has API
API Access
Has API
Integrations
Expedience Software
Microsoft 365
Microsoft Dynamics 365
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint
Microsoft Teams
Microsoft Word
Salesforce
Storyals
Integrations
Expedience Software
Microsoft 365
Microsoft Dynamics 365
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint
Microsoft Teams
Microsoft Word
Salesforce
Storyals
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Konverso
Country
United States
Website
www.konverso.ai/
Vendor Details
Company Name
Microsoft
Founded
1975
Country
United States
Website
www.microsoft.com/en-us/microsoft-365/copilot/copilot-for-sales
Product Features
RFP
Bid Management
Collaboration
Content Management
Data Import / Export
Due Date Tracking
Knowledge Library
Progress Tracking
RFP Creation
RFP Responding
Requirements Management
Task Management
Templates
Vendor Management