Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Almost 98% of individuals visiting your website exit without leaving any indication of their presence, and you may never realize they were there. By employing a trained agent on your site who is available around the clock, we help engage both current and potential clients, preventing them from departing to a competitor. With Kontak, we remove any delays, boosting the likelihood of visitors sharing their information by fourfold. Each new client appointment is incredibly valuable, typically ranging from $2,000 to $4,000 in customer lifetime value. Kontak ensures you secure several new appointments each month. Stay connected with your community and gain immediate feedback, while effectively communicating about special services and promotions. You can ensure your schedule is optimized for maximum efficiency by announcing exclusive rewards and events, allowing you to gather instant responses. Additionally, you will be able to send immediate confirmations to manage your schedule effectively, complete with built-in auto-reminders, ensuring clients never miss their appointments and helping you maintain a steady flow of business. This proactive approach not only enhances client satisfaction but also significantly boosts your overall engagement.
Description
Delegating live chat client management and technical support allows businesses to focus on their primary tasks and operations. By leveraging our expertise and support, you can elevate your customer service to new heights. Our customized and affordable packages are designed based on the number of agents you may need for your services, whether charged hourly, per visit, or monthly. Outsourcing your live chat needs to us can result in cost savings of approximately 45-50%. Moreover, utilizing our outsourced live chat support services can significantly increase visitor traffic, thereby boosting your potential customer base. We oversee the entire live chat experience, from installing the chat software to managing updates and maintenance, as well as selecting and training dedicated and skilled personnel. This comprehensive approach ultimately enhances both the quality of customer service and the overall customer experience, ensuring that your clients receive the support they deserve. By choosing us, you can not only improve efficiency but also build stronger relationships with your customers.
API Access
Has API
No
API Access
Has API
No
Integrations
CSS
No
CakePHP
No
Drupal
No
HTML
No
Joomla!
No
MySQL
No
PHP
No
Provet
Yes
Salesforce
No
Sugar Connect
No
Integrations
CSS
Yes
CakePHP
Yes
Drupal
Yes
HTML
Yes
Joomla!
Yes
MySQL
Yes
PHP
Yes
Provet
No
Salesforce
Yes
Sugar Connect
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Kontak
Founded
2018
Country
United States
Website
getkontak.com
Vendor Details
Company Name
Technosys IT Management
Country
India
Website
www.technosysmanagement.com/live_chat.php