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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Manage your emails, calendars, and contacts seamlessly through one interface. With Kontact, you can consolidate your email, calendar, contacts, and additional personal information into a single, cohesive platform. This integration facilitates better communication management, day organization, and collaboration with colleagues, ultimately enhancing your productivity. Kontact combines all personal information management applications into one window, providing an optimal user experience that boosts efficiency. You can access a suite of powerful tools within Kontact without needing multiple applications. Unlike proprietary online services, we prioritize your privacy and adhere to open standards, allowing you full control over your personal data. Additionally, Kontact offers the flexibility of offline data access if desired. The KMail email client, which is part of this suite, works seamlessly with popular email services like Gmail, featuring a range of tools designed to optimize productivity and streamline the handling of extensive email accounts. This makes it easier than ever to stay organized and responsive, no matter how busy your schedule gets.

Description

eContact efficiently manages millions of dynamic and strategically timed multi-channel customer interactions each month, utilizing IVR, SMS, and Email services for major Fortune 500 companies across North America. By seamlessly integrating these channels, eContact ensures that customers receive the appropriate communication through their preferred medium, precisely when it is most effective. The platform can significantly increase the number of automated outreach efforts during peak contact periods, thereby enhancing both customer engagement and response rates. It also aligns the volume of outbound communications with available customer support resources, taking into account historical data and current service conditions. Furthermore, eContact personalizes each interaction by considering factors such as individual channel preferences, customer status, and various other customer-specific variables to optimize the timing, content, and frequency of contact attempts. This holistic approach not only improves customer satisfaction but also drives better business outcomes through targeted engagement strategies.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Gmail Yes 
KDE Plasma Yes 
Microsoft Exchange Yes 

Integrations

Gmail No 
KDE Plasma No 
Microsoft Exchange No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

KDE

Founded

1996

Country

Germany

Website

kontact.kde.org

Vendor Details

Company Name

SkyCreek

Founded

2003

Country

United States

Website

www.skycreek.com/products/econtact/

Product Features

Contact Management

Activity Management No 
Appointment Management No 
Contact Database No 
Contact History No 
Contact Import/Export No 
Customer Pipeline No 
Email Marketing No 
Group Management No 
Interaction Tracking No 
Lead Management No 
Prospecting Tools No 
Sales Pipeline Management No 
Search / Filter No 
Segmentation No 
Shared Contacts No 
Social Media Integration No 

Product Features

Contact Management

Activity Management No 
Appointment Management Yes 
Contact Database Yes 
Contact History Yes 
Contact Import/Export Yes 
Customer Pipeline No 
Email Marketing Yes 
Group Management No 
Interaction Tracking Yes 
Lead Management No 
Prospecting Tools No 
Sales Pipeline Management Yes 
Search / Filter No 
Segmentation Yes 
Shared Contacts No 
Social Media Integration No 

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