Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Konnect eMail provides a seamless and intuitive integration between Outlook and SharePoint to help organization become email records compliant while making it easy for the user to save the email.
Description
Many businesses recognize the significance of delivering exceptional service and support to their clients, yet they often face challenges in finding and implementing cost-effective technology solutions that can achieve these goals. Whether deployed on-premises or through hosting, VisNetic MailFlow stands out as a simple solution for enhancing customer service. This platform is specifically designed for managing customer emails, functioning similarly to a phone system that routes incoming calls. VisNetic MailFlow efficiently directs customer emails to the right care agent or team, making it an ideal tool for customer service departments and organizations that find it difficult to handle their incoming emails or elevate their email service standards. This user-friendly and budget-friendly email management system equips businesses with essential tools to leverage inbound emails and strengthen customer relationships effectively. Additionally, MailFlow seamlessly integrates with 3CX, enabling users to initiate calls and monitor call durations, further enhancing communication capabilities. By streamlining these processes, VisNetic MailFlow not only improves efficiency but also fosters a more responsive customer service environment.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft 365
Yes
Microsoft OneDrive
Yes
Microsoft Outlook
Yes
Microsoft SharePoint
Yes
Microsoft Teams
Yes
Integrations
Microsoft 365
No
Microsoft OneDrive
No
Microsoft Outlook
No
Microsoft SharePoint
No
Microsoft Teams
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$749.00/one-time/user
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Konnect eMail
Founded
2016
Country
Australia
Website
www.konnectemail.com
Vendor Details
Company Name
Deerfield Communications
Website
www.visnetic.com
Product Features
Email Management
Data Recovery
No
Email Archiving
Yes
Email Deletion
No
Email Discovery
No
Email Monitoring
No
Email Recall
No
Queue Manager
No
Response Management
No
Routing
No
Shared Inboxes
Yes
Signature Management
No
Spam Blocker
No
Whitelisting / Blacklisting
No
Product Features
Email Management
Data Recovery
No
Email Archiving
No
Email Deletion
No
Email Discovery
No
Email Monitoring
Yes
Email Recall
No
Queue Manager
Yes
Response Management
Yes
Routing
No
Shared Inboxes
No
Signature Management
No
Spam Blocker
No
Whitelisting / Blacklisting
No