Compare Konnect Insights vs. XTCO

Utilize Konnect’s Listening tool to tap into discussions from countless online sources and social media channels, gaining insights into what customers are expressing about your brand, the competitive landscape, industry trends, and the effectiveness of your marketing initiatives, among other valuable information. Stay attuned to every relevant conversation across the internet and social platforms that impact your business. Foster engagement with your audience on their preferred channels, employ sophisticated automated workflows and CRM solutions to ensure that conversations are directed to the appropriate teams, which helps to streamline response times and allows for comprehensive measurement of your activities. Enhance customer satisfaction with Konnect Insights Social CRM, featuring visually appealing dashboards and business intelligence tools designed to provide profound insights into your online reputation and social media presence. Gain a clear understanding of your share of voice, sentiment analysis, media type categorization, and social platform metrics for both your brand and competitors, while also accessing detailed reports on response times and other critical performance indicators. By leveraging these insights, you can refine your strategies and ultimately drive better outcomes for your organization.

Survey Manager offers a comprehensive solution for conducting various types of online surveys, including satisfaction questionnaires, quality tests, and quizzes, all achievable with just a few clicks. Its user-friendly and dynamic interface makes it a versatile tool that guides you seamlessly from the creation of your questionnaire to the analysis of the results. Operating entirely online guarantees the safety and confidentiality of your data throughout the process. You can design personalized polls that reflect your company’s image, ensuring that the final outcome meets high standards of quality. The platform provides full flexibility in customizing your questionnaires, allowing you to adjust element positioning, fonts, borders, colors, and more. Additionally, Survey Manager ensures that the display of your questionnaires automatically adjusts to the screen size of the respondents, enhancing their experience. You can deploy your surveys through multiple channels, including SMS, email, and web pages, maximizing your data collection efforts and reaching a wider audience in the process. This adaptability not only increases response rates but also enriches the quality of the data gathered.