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Description

Utilize Konnect’s Listening tool to tap into discussions from countless online sources and social media channels, gaining insights into what customers are expressing about your brand, the competitive landscape, industry trends, and the effectiveness of your marketing initiatives, among other valuable information. Stay attuned to every relevant conversation across the internet and social platforms that impact your business. Foster engagement with your audience on their preferred channels, employ sophisticated automated workflows and CRM solutions to ensure that conversations are directed to the appropriate teams, which helps to streamline response times and allows for comprehensive measurement of your activities. Enhance customer satisfaction with Konnect Insights Social CRM, featuring visually appealing dashboards and business intelligence tools designed to provide profound insights into your online reputation and social media presence. Gain a clear understanding of your share of voice, sentiment analysis, media type categorization, and social platform metrics for both your brand and competitors, while also accessing detailed reports on response times and other critical performance indicators. By leveraging these insights, you can refine your strategies and ultimately drive better outcomes for your organization.

Description

Evaluate the effectiveness of your social media campaigns, events, and influencer partnerships. By quickly assessing the return on investment of your social media marketing initiatives, you can make informed decisions without the hassle of laboriously sifting through data and saving pertinent Stories and Posts. Storyclash enhances your productivity by providing a streamlined way to gauge and comprehend the ROI of your promotional efforts on social platforms. This tool enables you to generate and distribute social media reports that incorporate both historical and real-time data in mere minutes, significantly reducing the time required for analysis. Obtain quick reports during or post-event to refine your event marketing strategies. Additionally, with influencer monitoring capabilities, you can stay ahead of the game by measuring the effectiveness of your collaborations across all key platforms. Utilize essential brand and performance metrics, such as media value, social interactions, and Share of Voice, to inform your choices. Social media reports are customized and prepared for sharing in just minutes, allowing you to receive prompt answers with both historical context and up-to-the-minute information. This ensures that you can adapt to trends and insights as they develop.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

YouTube Yes 
5X Yes 
Aircall Yes 
App Store Yes 
Axis LMS Yes 
Facebook No 
Facebook Ads Yes 
Gmail Yes 
Google Analytics Yes 
Google Business Profile Yes 
Google Play Yes 
Instagram No 
Meta Ads Yes 
TikTok No 
WhatsApp Yes 
X (Twitter) No 

Integrations

YouTube Yes 
5X No 
Aircall No 
App Store No 
Axis LMS No 
Facebook Yes 
Facebook Ads No 
Gmail No 
Google Analytics No 
Google Business Profile No 
Google Play No 
Instagram Yes 
Meta Ads No 
TikTok Yes 
WhatsApp No 
X (Twitter) Yes 

Pricing Details

$29 per user per month
Free Trial Yes 
Free Version No 

Pricing Details

$2000 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Konnect Insights

Founded

2014

Country

India

Website

konnectinsights.com

Vendor Details

Company Name

Storyclash

Founded

2014

Country

Austria

Website

www.storyclash.com

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

NPS

Social CRM

Calendar/Reminder System No 
Customer Support No 
Email Marketing No 
Lead Capture No 
Lead Nurturing No 
Live Chat No 
Marketing Automation Integration No 
Multi-Channel Social Integration No 
Social Media Monitoring No 
Task Management No 

Social Media Analytics Tools

Campaign Analytics No 
Competitor Monitoring No 
Customizable Reports No 
Engagement Tracking No 
Influencer Tracking No 
Multi-Channel Data Collection No 

Social Media Management

Automated Publishing No 
Brand Tracking No 
Content Management No 
Customer Engagement No 
Multi-Account Management No 
Multi-User Collaboration No 
Post Scheduling No 
Reporting/Analytics No 
Social Media Monitoring No 

Social Media Monitoring

Audience Segmentation No 
Competitive Analysis No 
Configurable Alerts No 
Customer Engagement No 
Dashboard No 
Impact Scoring No 
Influencer Tracking No 
Reputation Management No 
Sentiment Analysis No 
Trend Tracking No 

Survey

Custom Survey URLs No 
Data Analysis Tools No 
Email Marketing No 
Mobile Survey No 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

Product Features

Influencer Marketing

CRM No 
Campaign Management Yes 
Faceted Search / Filtering No 
Influencer Discovery No 
Payment Tracking No 
ROI Tracking Yes 
Social Media Monitoring Yes 

Social Media Analytics Tools

Campaign Analytics No 
Competitor Monitoring Yes 
Customizable Reports Yes 
Engagement Tracking Yes 
Influencer Tracking Yes 
Multi-Channel Data Collection Yes 

Social Media Monitoring

Audience Segmentation No 
Competitive Analysis Yes 
Configurable Alerts Yes 
Customer Engagement No 
Dashboard Yes 
Impact Scoring No 
Influencer Tracking Yes 
Reputation Management Yes 
Sentiment Analysis No 
Trend Tracking Yes 

Alternatives

Alternatives