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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

What is Kommunicate? Kommunicate, an innovative AI-powered customer support platform, is designed to help businesses streamline their communication processes, enhance customer engagement, and provide round-the-clock support. Here's an overview of Kommunicate, highlighting its features, and benefits. Top Kommunicate Features AI-Powered Chatbots: Leverages AI to create intelligent chatbots for handling queries, offering instant responses, and reducing human workload. Customizable to match brand tone. Multichannel Support: Manages interactions across websites, mobile apps, WhatsApp, Facebook Messenger, and more, ensuring accessible communication. Seamless Integration: Integrates with CRM/helpdesk tools like Zendesk, Salesforce, and HubSpot for a unified support experience. Live Chat & Handoff: Enables human agents to seamlessly step in for complex queries, while chatbots manage routine ones. Rich Messaging & Automation: Supports sending images, videos, and files, with automated workflows for efficient processes. Key Benefits Offers 24/7 support, boosts engagement across channels, improves efficiency by automating tasks, scales with business growth, and allows extensive customization for tailored support experiences

Description

Nuvento, a company located in New Jersey, specializes in providing cost-effective chatbot development services tailored to fulfill your organization’s requirements for knowledge management, customer support, and self-service. Our AI-driven chatbots significantly enhance your organization's communication and assistance functions by facilitating real-time automated dialogues with users in a natural language, empowering them to address their own inquiries. We create chatbots designed for enterprises that can comprehend user intent and respond appropriately to both employees and customers based on the data available within the organization. The expertise we possess in chatbot development positions Nuvento to effectively tackle genuine business challenges by offering straightforward AI chatbot solutions. Our innovative chatbots are particularly beneficial for retailers, maximizing the potential of conversational commerce, enabling customers to engage directly with your business. In addition, our chatbots provide valuable capabilities, allowing customers to receive purchase recommendations and essential customer support seamlessly. This holistic approach not only improves customer satisfaction but also enhances overall operational efficiency for your enterprise.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

WhatsApp Yes 
Akamai No 
Easyflow Yes 
Facebook No 
Facebook Messenger No 
Matillion No 
Microsoft 365 No 
Morphic Yes 
Quickwork Yes 
SiteLock No 
Skype No 
Slack No 
Snowflake No 
Stackreaction Yes 
WeChat No 
Wufoo Yes 

Integrations

WhatsApp Yes 
Akamai Yes 
Easyflow No 
Facebook Yes 
Facebook Messenger Yes 
Matillion Yes 
Microsoft 365 Yes 
Morphic No 
Quickwork No 
SiteLock Yes 
Skype Yes 
Slack Yes 
Snowflake Yes 
Stackreaction No 
WeChat Yes 
Wufoo No 

Pricing Details

$100 per month
Kommunicate offers three pricing plans to suit different business needs:

Lite Plan ($100/month): Ideal for small teams, this plan includes essential features like up to 2 team members, a custom chatbot builder, and integration with various platforms like WordPress, Zendesk, and social media.

Advanced Plan ($200/month): Designed for growing businesses, this plan supports up to 5 team members and includes advanced features such as live chat, AI chatbot integration, and conversation automation. It also offers customization options, analytics, and omnichannel support.

Enterprise Plan (custom pricing): Tailored for large organizations, this plan offers unlimited team members and custom features. It provides premium support, advanced security, and API access to build sophisticated customer service workflows.

Each plan includes a 30-day free trial, allowing businesses to explore features before committing.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Kommunicate

Founded

2020

Country

United States

Website

www.kommunicate.io

Vendor Details

Company Name

Nuvento

Founded

2007

Country

United States

Website

nuvento.com/chatbot-for-enterprises/

Product Features

Chatbot

Call to Action No 
Context and Coherence Yes 
Human Takeover Yes 
Inline Media / Videos No 
Machine Learning Yes 
Natural Language Processing Yes 
Payment Integration No 
Prediction No 
Ready-made Templates Yes 
Reporting / Analytics Yes 
Sentiment Analysis Yes 
Social Media Integration Yes 

Conversational AI

Code-free Development Yes 
Contextual Guidance Yes 
For Developers Yes 
Intent Recognition Yes 
Multi-Languages Yes 
Omni-Channel Yes 
On-Screen Chats Yes 
Pre-configured Bot Yes 
Reusable Components No 
Sentiment Analysis Yes 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant Yes 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

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