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Description
Kolank is an advanced automation platform that leverages AI technology tailored specifically for freight brokerage operations. This innovative platform streamlines operational communication and automates workflows across various channels, such as email, chat, and messaging, allowing brokerage teams to ensure consistent coverage around the clock without needing to proportionately increase their workforce.
Key Features
Comprehensive Communication Oversight
Kolank facilitates the management of interactions with both carriers and customers through a single interface that integrates Email, Google Chat, and Telegram. It preserves the context of conversations across different channels and allows for the sharing of essential documents, including proof of delivery, bills of lading, rate confirmations, and invoices.
Workflow Automation for Operations
Customer Interactions: The platform automates status updates, notifications regarding delays, and confirmations of deliveries.
Carrier Management: It supports insurance verification, aids in rate negotiations, and automates check calls.
Load Monitoring: Users receive real-time tracking of drivers, accurate ETA predictions, and alerts for any potential exceptions that may arise during transit.
By combining these capabilities, Kolank enhances the efficiency and effectiveness of freight brokerage teams, ultimately leading to improved service delivery.
Description
Ten8 serves as an AI-driven voice assistant designed specifically for freight brokers and third-party logistics providers, streamlining the entire process of carrier sales and tracking from start to finish. Available round-the-clock, it efficiently manages carrier calls, verifies MC numbers, shares load specifics, negotiates rates within set parameters, books loads, conducts check calls, and updates your Transportation Management System, allowing brokers to increase freight movement without the need for additional personnel. This AI solution autonomously manages routine communications with carriers, only forwarding complex issues to human representatives when necessary.
In addition to these features, Ten8 simplifies load board postings and carrier engagement by automatically posting loads to the appropriate boards when they are ready in your TMS, matching them with preferred carriers by lane, and initiating outreach in a matter of seconds. It seamlessly integrates with Microsoft Teams and is compatible with platforms such as DAT, Highway, Turvo, Twilio, and RingCentral, enhancing collaboration and efficiency. Developed by the creators of Trucker Path, the leading app among US truckers, Ten8 is engineered to optimize the logistics process and elevate operational performance.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
DAT Load Board
No
MBS Highway
No
Microsoft Teams
No
RingCentral AI Receptionist
No
Turvo
No
Twilio
No
Integrations
DAT Load Board
Yes
MBS Highway
Yes
Microsoft Teams
Yes
RingCentral AI Receptionist
Yes
Turvo
Yes
Twilio
Yes
Pricing Details
$200/month
Free Trial
No
Free Version
No
Pricing Details
Contact for pricing
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Kolank
Founded
2023
Country
United States
Website
kolank.ai/
Vendor Details
Company Name
Ten8
Founded
2025
Country
United States
Website
www.ten8.ai/