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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

KoalaFeedback is a comprehensive, free platform that streamlines the process of gathering and managing user feedback for B2B businesses. The platform offers a centralized portal where businesses can collect ideas from users, prioritize product features, and maintain transparent communication with customers. Users can vote on and comment about their top feedback, making it easier to understand customer needs and preferences. The platform organizes feedback into categorized boards by product area or feature set, enabling businesses to identify recurring themes and prioritize improvements accordingly. With customizable public roadmaps, KoalaFeedback helps build trust with users by clearly showing what’s planned, what’s in progress, and what’s completed. Additionally, KoalaFeedback allows businesses to personalize the portal by customizing domains, logos, and colors, ensuring a consistent brand experience. This free tool empowers teams to collaborate effectively, manage feedback more efficiently, and deliver better products that users truly value.

Description

Project Echo serves as a platform for SaaS teams to gather customer feedback, including feature requests and bug reports. It offers a flexible feedback portal that can be set to public, private, or restricted access for users, featuring functionalities like voting, commenting, duplicate detection, identity masking, and board management tools. Teams benefit from the ability to categorize requests, utilize a drag-and-drop roadmap, and create changelog updates that inform contributors when features are launched. The platform also enables embedded feedback collection, supports custom domains, and provides a REST API along with inbound and outbound webhooks, while integrating seamlessly with tools such as Linear, Notion, Slack, and Tally. Additionally, its MCP server allows compatible AI clients, including Claude and Cursor, to read and modify requests, comments, and votes, as well as generate prompts for implementation. Users can access a free plan that includes essential features like feedback collection, roadmap management, changelog creation, API access, and MCP functionality, while a more advanced Pro plan introduces options for custom domains and personalized branding. Overall, Project Echo empowers teams to enhance their product development processes by effectively managing customer input and streamlining feedback workflows.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Claude No 
Cursor No 
Model Context Protocol (MCP) No 
Notion No 
Slack No 

Integrations

Claude Yes 
Cursor Yes 
Model Context Protocol (MCP) Yes 
Notion Yes 
Slack Yes 

Pricing Details

$0
Free Trial Yes 
Free Version Yes 

Pricing Details

$29/month
The Free plan costs $0. Pro costs $29 per month or $290 per year. Pro adds a custom domain and removes Project Echo branding.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

KoalaFeedback

Founded

2025

Country

Netherlands

Website

koalafeedback.com

Vendor Details

Company Name

Project Echo

Founded

2025

Country

United States

Website

www.projectecho.io

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Product Roadmap

Collaboration No 
Content Import / Export No 
Diagramming No 
Drag & Drop No 
Feature Management No 
Milestone Tracking No 
Prioritization No 
Requirements Management No 
Workflow Management No 

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Alternatives

Alternatives