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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

KoalaFeedback is a comprehensive, free platform that streamlines the process of gathering and managing user feedback for B2B businesses. The platform offers a centralized portal where businesses can collect ideas from users, prioritize product features, and maintain transparent communication with customers. Users can vote on and comment about their top feedback, making it easier to understand customer needs and preferences. The platform organizes feedback into categorized boards by product area or feature set, enabling businesses to identify recurring themes and prioritize improvements accordingly. With customizable public roadmaps, KoalaFeedback helps build trust with users by clearly showing what’s planned, what’s in progress, and what’s completed. Additionally, KoalaFeedback allows businesses to personalize the portal by customizing domains, logos, and colors, ensuring a consistent brand experience. This free tool empowers teams to collaborate effectively, manage feedback more efficiently, and deliver better products that users truly value.

Description

You can improve your priorities by using a feedback portal, research repository and meeting recording. Our vision is to accelerate innovation globally by creating a new standard for product discovery. We help our customers build great products by using feedback, interviews, sales, support and support.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Google Meet No 
Intercom No 
Linear No 
Slack No 
Zapier No 
Zoom No 
viaSocket No 

Integrations

Google Meet Yes 
Intercom Yes 
Linear Yes 
Slack Yes 
Zapier Yes 
Zoom Yes 
viaSocket Yes 

Pricing Details

$0
Free Trial Yes 
Free Version Yes 

Pricing Details

Free
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

KoalaFeedback

Founded

2025

Country

Netherlands

Website

koalafeedback.com

Vendor Details

Company Name

Productlane

Country

Germany

Website

productlane.com

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Product Roadmap

Collaboration No 
Content Import / Export No 
Diagramming No 
Drag & Drop No 
Feature Management No 
Milestone Tracking No 
Prioritization No 
Requirements Management No 
Workflow Management No 

Product Features

Call Recording

Archiving Yes 
Call Sharing Yes 
Distributed Call Recording No 
Event Triggered Recording No 
File Transfer No 
Instant Retrieval Yes 
On-Demand Recording No 
Recording Bookmarking No 
Scheduled Recording No 
Screen Activity Recording No 
Video Call Recording Yes 

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports Yes 
Community Feedback Tools Yes 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback Yes 
Visual Feedback Tools No 
Voice of the Customer (VoC) Yes 
Website Feedback No 

Alternatives

Alternatives