Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enhance your agility and focus on customer needs while also elevating productivity and optimizing revenue streams. Integrate business intelligence, real-time alerts, and streamlined workflows to stay updated on the most critical aspects of your operations. With a global customer base exceeding 10,000 and over a million active users, KnowledgeSync serves as a business activity monitoring tool that significantly enhances employee performance, drives corporate profits, and cuts down on organizational expenses, making it possible for companies to avoid the regret of missed opportunities. By leveraging this solution, businesses can proactively respond to trends and challenges, ensuring they stay ahead in a competitive landscape.
Description
Companies choose SuperOffice to help them build long-lasting customer relationships and generate higher and more sustainable revenue.
Striving to be more than a cloud CRM provider, we serve as a trusted partner to B2B companies in Europe that want to streamline their processes, become customer-centric and achieve more.
With more than 30 years of CRM experience and a commitment to data security, we have the knowledge, expertise and insight to help you throughout your entire CRM journey.
API Access
Has API
No
API Access
Has API
No
Integrations
CanopyDeploy
No
Check Point Infinity
Yes
Dealfront
No
Easyflow
No
Facebook Messenger
No
GetAccept
No
Goava
No
Google Workspace
No
M1
Yes
Microsoft 365
No
Integrations
CanopyDeploy
Yes
Check Point Infinity
No
Dealfront
Yes
Easyflow
Yes
Facebook Messenger
Yes
GetAccept
Yes
Goava
Yes
Google Workspace
Yes
M1
No
Microsoft 365
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$56 per user per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
ECI Software Solutions
Founded
1999
Country
United States
Website
www.ecisolutions.com/products/knowledgesync/
Vendor Details
Company Name
SuperOffice
Founded
1989
Country
Norway
Website
www.superoffice.com
Product Features
Business Activity Monitoring
Alerts / Notifications
Yes
Business Process Management
Yes
Cross Application Analysis
Yes
Email Monitoring
Yes
Events Monitoring
Yes
KPI Monitoring
Yes
Pre-Configured Events
Yes
Reporting / Analytics
Yes
Workflow Management
Yes
Product Features
Contact Management
Activity Management
No
Appointment Management
Yes
Contact Database
Yes
Contact History
Yes
Contact Import/Export
No
Customer Pipeline
No
Email Marketing
Yes
Group Management
No
Interaction Tracking
Yes
Lead Management
Yes
Prospecting Tools
Yes
Sales Pipeline Management
Yes
Search / Filter
No
Segmentation
Yes
Shared Contacts
Yes
Social Media Integration
No
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes
Customer Service
Alerts / Escalation
Yes
Appointment Management
Yes
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
Yes