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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

KnowledgeOwl is simple, intuitive, and clean. It takes the complexity out of building and maintaining knowledge bases for customers and employees. There are no distractions or complicated setups. KnowledgeOwl is a simple knowledge base software that can help improve customer satisfaction and knowledge retention. Our friendly support team is available to assist you if you need us. Customers love these features: - Full branding and theming control, plus private domain at all subscription levels WYSIWYG Editor and the ability to edit source HTML - Embeddable contextual widget to display your knowledge base content on your website or app Flexible Table of Contents organization, navigation Advanced Security and Restricted Access Options - All themes are mobile-responsive right out of the box - ElasticSearch-based searching functionality - Glossary with pop-over definitions and automatic highlighting

Description

Establish a wiki using Google Docs that your team will find invaluable. Begin by importing your current Google Drive files and folders with ease. You can get the process underway in less than thirty seconds, thanks to a nested tree menu and a fast interface that helps you quickly locate the documents you need. Additionally, you can create a table of contents or link to other documents with minimal effort. Sharing your wiki with team members or contacts is straightforward, enabling seamless collaboration through editing and real-time updates. Leverage the powerful features of Google Docs for advanced formatting capabilities, while all your work is automatically saved to Google Drive. A read-only mode is available to protect against unintended changes, and you can keep track of who has recently modified the page. This setup fosters an environment for knowledge sharing within your team. By integrating with the Google Drive API, YNAW enables you to effortlessly create a wiki from your existing Google Docs, ensuring that updates in your documents and drive are immediately reflected in your wiki. If your team already relies on Google Docs, this solution not only saves time but also eliminates the hassle of managing multiple sources of information and the need for training new employees on a different wiki platform. By using this system, you can streamline your team's workflow and enhance productivity.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Google Docs
Google Drive
LaunchBrightly
SearchUnify
Zapier
Zendesk

Integrations

Google Docs
Google Drive
LaunchBrightly
SearchUnify
Zapier
Zendesk

Pricing Details

$79.00/month/user
Free Trial
Free Version

Pricing Details

$10 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

KnowledgeOwl

Founded

2015

Country

United States

Website

www.knowledgeowl.com

Vendor Details

Company Name

You need a wiki

Country

United States

Website

youneedawiki.com

Product Features

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Product Features

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