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Average Ratings 0 Ratings
Description
KnowledgeOwl is simple, intuitive, and clean. It takes the complexity out of building and maintaining knowledge bases for customers and employees. There are no distractions or complicated setups. KnowledgeOwl is a simple knowledge base software that can help improve customer satisfaction and knowledge retention. Our friendly support team is available to assist you if you need us.
Customers love these features:
- Full branding and theming control, plus private domain at all subscription levels
WYSIWYG Editor and the ability to edit source HTML
- Embeddable contextual widget to display your knowledge base content on your website or app
Flexible Table of Contents organization, navigation
Advanced Security and Restricted Access Options
- All themes are mobile-responsive right out of the box
- ElasticSearch-based searching functionality
- Glossary with pop-over definitions and automatic highlighting
Description
Establish a wiki using Google Docs that your team will find invaluable. Begin by importing your current Google Drive files and folders with ease. You can get the process underway in less than thirty seconds, thanks to a nested tree menu and a fast interface that helps you quickly locate the documents you need. Additionally, you can create a table of contents or link to other documents with minimal effort. Sharing your wiki with team members or contacts is straightforward, enabling seamless collaboration through editing and real-time updates. Leverage the powerful features of Google Docs for advanced formatting capabilities, while all your work is automatically saved to Google Drive. A read-only mode is available to protect against unintended changes, and you can keep track of who has recently modified the page. This setup fosters an environment for knowledge sharing within your team. By integrating with the Google Drive API, YNAW enables you to effortlessly create a wiki from your existing Google Docs, ensuring that updates in your documents and drive are immediately reflected in your wiki. If your team already relies on Google Docs, this solution not only saves time but also eliminates the hassle of managing multiple sources of information and the need for training new employees on a different wiki platform. By using this system, you can streamline your team's workflow and enhance productivity.
API Access
Has API
API Access
Has API
Integrations
Google Docs
Google Drive
LaunchBrightly
SearchUnify
Zapier
Zendesk
Integrations
Google Docs
Google Drive
LaunchBrightly
SearchUnify
Zapier
Zendesk
Pricing Details
$79.00/month/user
Free Trial
Free Version
Pricing Details
$10 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
KnowledgeOwl
Founded
2015
Country
United States
Website
www.knowledgeowl.com
Vendor Details
Company Name
You need a wiki
Country
United States
Website
youneedawiki.com
Product Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal