Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

KnowledgeHound simplifies the process of organizing and analyzing your research data by consolidating everything into a single platform. You can effortlessly import information from your preferred tools through our integrations or upload data from any external research provider. This eliminates data silos, allowing everyone to access valuable insights and answers derived from your comprehensive customer insights. With the aid of natural language search, KnowledgeHound enables you to easily locate relevant survey questions from your existing research, facilitating informed decision-making based on essential information. Whether you want to unveil a compelling narrative, discover impactful charts, or identify recurring themes from consumer feedback, the search capabilities enhance your research experience. KnowledgeHound’s data visualization features empower anyone to present themselves as a proficient researcher, allowing you to craft polished charts and tables, perform cross-tabulations, extract themes and sentiments from open-ended responses, and promptly showcase trends and averages in an aesthetically pleasing format suitable for presentations. With such versatile tools at your disposal, you can drive impactful insights and engage your audience more effectively than ever before.

Description

You may not be aware of your own knowledge gaps. Stratifyd is specifically crafted to uncover the trends and irregularities that signal necessary adjustments in your customer, product, and employee interactions. It consolidates and integrates voice of the customer information from diverse sources—such as first- and third-party data, social media, chat interactions, spoken communication, reviews, and beyond—into a unified, secure, and reliable Experience Analytics Platform, utilizing an extensive library of experience, operational, behavioral, public data, and open API integrations. By leveraging the capabilities of Smart AI, you can swiftly focus on the critical moments that matter most. Take control of a continuous flow of customer experience, behavioral, and operational data to disclose and foresee essential themes, irregularities, sentiments, and trends without needing any expertise in data science or coding. Demonstrating that you genuinely value customer feedback is crucial. Enhance customer retention, foster loyalty, and streamline operations by proactively responding to the insights that hold significance. Furthermore, this approach empowers organizations to make informed decisions that ultimately lead to improved overall performance.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

GfK Etilize
Ipsos Retail Performance
SurveyMonkey
Voxpopme

Integrations

GfK Etilize
Ipsos Retail Performance
SurveyMonkey
Voxpopme

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$1000 per year
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

KnowledgeHound

Founded

2013

Country

United States

Website

www.knowledgehound.com

Vendor Details

Company Name

Stratifyd

Founded

2015

Country

United States

Website

www.stratifyd.com

Product Features

Data Visualization

Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery

Product Features

Data Visualization

Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery

Embedded Analytics

Ad hoc Query
Application Development
Benchmarking
Dashboard
Interactive Reports
Mobile Reporting
Multi-User Collaboration
Self Service Analytics
Streaming Analytics
Visual Workflow Management

Speech Analytics

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

Alternatives

Alternatives

dReveal Reviews

dReveal

InfoArch
Luminoso Reviews

Luminoso

Luminoso Technologies Inc.
Zuar Portal Reviews

Zuar Portal

Zuar, Inc.
Toustone  Reviews

Toustone

Toustone