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Description
In today's world dominated by online reviews from guests, effectively overseeing service quality directly influences your business's profitability. Knowcross provides the essential tools required for this task. Improve operational efficiency. Elevate the standard of service for guests. Foster greater loyalty among visitors. With Knowcross, your hotel team gains access to enhanced guest insights, enabling you to anticipate needs, respond aptly, and exceed expectations consistently. By leveraging these insights, you can create memorable experiences that resonate with guests long after their stay.
Description
Surpass is a comprehensive and cohesive suite of applications designed to effortlessly streamline the everyday operations of various types of libraries. It caters to a wide range of institutions, including primary and secondary school districts, colleges, public libraries, corporate facilities, and specialized libraries. The suite consists of four main applications: Surpass Select, Surpass SL, Centriva, and Surpass CL. Moreover, Surpass offers a unique package specifically tailored for church libraries, and its hosting service enables libraries to fully transition their systems online without the need for IT personnel or in-house servers. This flexibility and ease of use make Surpass an invaluable resource for managing library functions efficiently.
API Access
Has API
No
API Access
Has API
No
Integrations
Akia
Yes
Glowing
Yes
INTELITY
Yes
IRIS Guest
Yes
MVI
Yes
React Mobile
Yes
SABA Chatbot
Yes
SABA F&B Ordering
Yes
SABA Host
Yes
Integrations
Akia
No
Glowing
No
INTELITY
No
IRIS Guest
No
MVI
No
React Mobile
No
SABA Chatbot
No
SABA F&B Ordering
No
SABA Host
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$995.00/one-time
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Knowcross
Founded
2002
Country
United Kingdom
Website
knowcross.com
Vendor Details
Company Name
Surpass Software
Founded
1982
Country
United States
Website
www.surpasssoftware.com
Product Features
Product Features
Library Management
Acquisition Management
No
Barcode Scanning
Yes
Barcoding / RFID
No
Catalog Management
Yes
Church Libraries
Yes
Circulation Management
Yes
Fee Collection
Yes
Inventory Management
Yes
Law Libraries
Yes
OPAC
Yes
Patron Management
Yes
Periodicals Management
Yes
Private Libraries
Yes
Public Libraries
Yes
Reserve Shelf Management
No
School Libraries
Yes
Search
Yes
Self Check-in / Check-Out
Yes
Serials Management
Yes
