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Description
Bailey Solutions offers good quality integrated library management systems (ILS) that can be hosted on the cloud or on your servers. A library consultant designed the KnowAll Matrix Library System in consultation with clients. 99% customer retention. Many features compared to other systems, with similar price.
Our core system includes:
Catalogue: create bibliographic records for print and digital resources
AutoCat tool: downloads bibliographic metadata, images, and description for published books. Any media can be catalogued. You can use both standard and custom fields.
Copies - keep track of your holdings and how to find them.
Control panel: You can rename fields to suit your terminology, and hide, rename and move menu items throughout the system. You can choose how you want your system work. The system comes with default settings for your sector.
OPAC allows library users to browse and search the catalog.
Reports in all modules - easy to run and export to PDF and other formats.
Management of patrons or users: fully compliant with USA and European personal data protection laws (GDPR).
Optional additional modules
- Circulation with easy to use check-in / checkout screens for users
- Acquisitions
- Serials
Description
Make sure your users receive the information they seek, no matter the time or location. Integrate LibChat and "Ask Us" features into any website, oversee all social media interactions, and harness your institutional knowledge through a robust ticketing system and FAQ creator. LibAnswers offers a complete solution, complete with in-depth analytics! It's as simple as responding to a ticket or inquiry within LibAnswers, utilizing straightforward point-and-click functions. Utilize Filters across various social media platforms to keep abreast of all ongoing discussions. Mark posts for follow-up actions or removal. LibAnswers equips you with all the tools necessary for effective oversight of social media channels. Employed by countless libraries globally—whether operating independently or within a consortial sharing framework—LibChat stands out as the premier chat reference solution. With extensive chat capabilities, numerous embedding options, and seamless integration of reference and helpdesk processes, LibChat is a clear and wise choice for any organization. Overall, it enhances user engagement and improves support efficiency tremendously.
API Access
Has API
API Access
Has API
Integrations
Adobe Acrobat Reader
Microsoft 365
Microsoft Azure
Pricing Details
$46 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Bailey Solutions Limited
Founded
2002
Country
United Kingdom
Website
knowallmatrix-librarysoftware.co.uk
Vendor Details
Company Name
Springshare
Website
www.springshare.com
Product Features
Library Management
Acquisition Management
Barcode Scanning
Barcoding / RFID
Catalog Management
Church Libraries
Circulation Management
Fee Collection
Inventory Management
Law Libraries
OPAC
Patron Management
Periodicals Management
Private Libraries
Public Libraries
Reserve Shelf Management
School Libraries
Search
Self Check-in / Check-Out
Serials Management
Product Features
Library Management
Acquisition Management
Barcode Scanning
Barcoding / RFID
Catalog Management
Church Libraries
Circulation Management
Fee Collection
Inventory Management
Law Libraries
OPAC
Patron Management
Periodicals Management
Private Libraries
Public Libraries
Reserve Shelf Management
School Libraries
Search
Self Check-in / Check-Out
Serials Management