Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Knovvu Biometrics offers a fast and secure method to authorize customers by analyzing over 100 distinct voice parameters. The system includes advanced features such as playback manipulation, synthetic voice detection, and voice change detection, ensuring robust protection against fraud. By utilizing this technology, the average time taken for customer authentication during calls is reduced by approximately 30 seconds. This solution operates independently of language, accent, or content, creating a smooth experience for both customers and agents. With its capacity to monitor a multitude of voice parameters, Knovvu Biometrics can identify and authorize callers in mere seconds. Additionally, the system enhances security through its blacklist identification feature, which checks the caller's voiceprint against a blacklist database. Knovvu also boasts a remarkable 95% increase in the speed of speaker identification within extensive datasets, and we maintain a high accuracy rate of 98% for both speaker identification and verification. This innovative approach not only streamlines the authentication process but also elevates the overall security framework in customer interactions.
Description
Playback activity detection, blacklisting, and connection encryption are all essential measures to enhance data security and prevent identity theft. In today's world, prioritizing customer experience is more important than ever. This is why VoicePIN is crafted for seamless integration across various customer interaction platforms, including IVRs, call centers, mobile apps, websites, and IoT devices. The verification process for VoicePIN utilizes a biometric password that is both lexical and language-independent, eliminating the need for Automatic Speech Recognition (ASR). Our system is designed to support the global expansion of your business, regardless of the number of countries you serve. Avoid the pitfalls of complex and time-intensive procedures by utilizing VoicePIN, which is easy to install and integrate. Simply connect our API and begin to enhance your business operations. By implementing VoicePIN, you can lower customer service costs, ultimately saving both time and money. Our plans offer flexibility, allowing you to customize system parameters to fit your unique business requirements. Whether your application focuses on transactions or other purchases, it is essential that your customers experience unparalleled convenience. With VoicePIN, you can provide a user-friendly interface that fosters customer satisfaction and loyalty.
API Access
Has API
No
API Access
Has API
Yes
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Sestek
Country
United Kingdom
Website
www.sestek.com/voice-biometrics-knovvu
Vendor Details
Company Name
VoicePIN
Country
Poland
Website
voicepin.com