Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Knovvu Biometrics offers a fast and secure method to authorize customers by analyzing over 100 distinct voice parameters. The system includes advanced features such as playback manipulation, synthetic voice detection, and voice change detection, ensuring robust protection against fraud. By utilizing this technology, the average time taken for customer authentication during calls is reduced by approximately 30 seconds. This solution operates independently of language, accent, or content, creating a smooth experience for both customers and agents. With its capacity to monitor a multitude of voice parameters, Knovvu Biometrics can identify and authorize callers in mere seconds. Additionally, the system enhances security through its blacklist identification feature, which checks the caller's voiceprint against a blacklist database. Knovvu also boasts a remarkable 95% increase in the speed of speaker identification within extensive datasets, and we maintain a high accuracy rate of 98% for both speaker identification and verification. This innovative approach not only streamlines the authentication process but also elevates the overall security framework in customer interactions.
Description
Our business model is designed to support developers, system integrators, and those looking to integrate our technology within their own offerings. Since our founding in 2009, VBG has maintained a steadfast commitment to our primary focus: advancing our voice biometric technology and delivery systems. We prioritize seamless interactions, whether through our prompt responses to inquiries, intuitive platform APIs, or easy deployment processes, ensuring a user-friendly experience. VBG stands out with the most adaptable technology platform available, allowing for tailored configurations to meet unique requirements. Utilizing cutting-edge deep learning techniques, we continually strive to enhance both accuracy and performance in our offerings. Data security is paramount for us; we retain minimal information, safeguard and encrypt what we do keep, and uphold stringent compliance policies. With a variety of contact center system plug-ins and authentication provider adapters, integrating VBG with your preferred technologies is effortless. We take immense pride in delivering unparalleled customer service, consistently striving to exceed expectations in the industry. Our commitment to innovation and customer satisfaction drives us to remain at the forefront of voice biometric solutions.
API Access
Has API
No
API Access
Has API
Yes
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Sestek
Country
United Kingdom
Website
www.sestek.com/voice-biometrics-knovvu
Vendor Details
Company Name
Voice Biometrics Group
Country
United States
Website
www.voicebiogroup.com/index.html