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Description
Knovvu Biometrics offers a fast and secure method to authorize customers by analyzing over 100 distinct voice parameters. The system includes advanced features such as playback manipulation, synthetic voice detection, and voice change detection, ensuring robust protection against fraud. By utilizing this technology, the average time taken for customer authentication during calls is reduced by approximately 30 seconds. This solution operates independently of language, accent, or content, creating a smooth experience for both customers and agents. With its capacity to monitor a multitude of voice parameters, Knovvu Biometrics can identify and authorize callers in mere seconds. Additionally, the system enhances security through its blacklist identification feature, which checks the caller's voiceprint against a blacklist database. Knovvu also boasts a remarkable 95% increase in the speed of speaker identification within extensive datasets, and we maintain a high accuracy rate of 98% for both speaker identification and verification. This innovative approach not only streamlines the authentication process but also elevates the overall security framework in customer interactions.
Description
Papercup has developed a pioneering machine learning engine that generates synthetic voices mimicking real human actors, earning accolades for its innovation. Our advanced text-to-speech system, which has received support from entities such as Innovate UK, showcases our commitment to excellence. The dedicated research team we have in-house is actively publishing scholarly articles, securing patents, and leading advancements in this cutting-edge technology. The synthetic voices produced by our platform are strikingly realistic, capturing the unique vocal characteristics and subtleties of the original speakers. Our translation specialists meticulously modify the new voice to ensure it closely resembles that of a native speaker in the respective language. A standout aspect of our patented speech synthesis technology is the diverse array of voices and styles we can create, offering unparalleled versatility. Additionally, our software empowers users with unprecedented control, enabling the generation of personalized voices tailored to meet the specific needs of each content creator or brand, enhancing their overall engagement with audiences.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Sestek
Country
United Kingdom
Website
www.sestek.com/voice-biometrics-knovvu
Vendor Details
Company Name
Papercup
Founded
2017
Country
United Kingdom
Website
www.papercup.com
Product Features
Product Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)