Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Knovvu Biometrics offers a fast and secure method to authorize customers by analyzing over 100 distinct voice parameters. The system includes advanced features such as playback manipulation, synthetic voice detection, and voice change detection, ensuring robust protection against fraud. By utilizing this technology, the average time taken for customer authentication during calls is reduced by approximately 30 seconds. This solution operates independently of language, accent, or content, creating a smooth experience for both customers and agents. With its capacity to monitor a multitude of voice parameters, Knovvu Biometrics can identify and authorize callers in mere seconds. Additionally, the system enhances security through its blacklist identification feature, which checks the caller's voiceprint against a blacklist database. Knovvu also boasts a remarkable 95% increase in the speed of speaker identification within extensive datasets, and we maintain a high accuracy rate of 98% for both speaker identification and verification. This innovative approach not only streamlines the authentication process but also elevates the overall security framework in customer interactions.

Description

Voice biometrics leverages the distinct vocal traits of an individual, such as pitch, tone, and speech rhythm, for identification, similar to how other biometric methods utilize digital fingerprints or iris scans. This technology offers significant business and operational advantages by allowing authenticating speakers across various remote platforms, which enhances convenience, efficiency, and security. One key benefit is its independence from advanced devices; it can function effectively on simple feature phones, IVR systems, or even traditional landlines. The rise in fraudulent activities, particularly account impersonations where criminals acquire a legitimate user's information to unlawfully access online banking and credit resources, highlights the urgency for such security measures. In fact, Kaspersky Fraud Prevention revealed that in 2020, half of all fraudulent transactions in the financial sector stemmed from account impersonation. In South Africa, the situation is even more alarming, with the South African Fraud Prevention Service (SAFPS) reporting a staggering 337% increase in such incidents, underscoring the critical need for robust protective technologies like voice biometrics. As the landscape of fraud continues to evolve, implementing effective identification methods becomes increasingly essential to safeguard personal and financial information.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Sestek

Country

United Kingdom

Website

www.sestek.com/voice-biometrics-knovvu

Vendor Details

Company Name

OneVault

Country

United States

Website

onevault.co.za/voice-biometrics/

Product Features

Product Features

Alternatives

Alternatives

VeriSpeak Reviews

VeriSpeak

NEUROtechnology
IDVoice Reviews

IDVoice

ID R&D