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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Knovvu Biometrics offers a fast and secure method to authorize customers by analyzing over 100 distinct voice parameters. The system includes advanced features such as playback manipulation, synthetic voice detection, and voice change detection, ensuring robust protection against fraud. By utilizing this technology, the average time taken for customer authentication during calls is reduced by approximately 30 seconds. This solution operates independently of language, accent, or content, creating a smooth experience for both customers and agents. With its capacity to monitor a multitude of voice parameters, Knovvu Biometrics can identify and authorize callers in mere seconds. Additionally, the system enhances security through its blacklist identification feature, which checks the caller's voiceprint against a blacklist database. Knovvu also boasts a remarkable 95% increase in the speed of speaker identification within extensive datasets, and we maintain a high accuracy rate of 98% for both speaker identification and verification. This innovative approach not only streamlines the authentication process but also elevates the overall security framework in customer interactions.

Description

LexisNexis Voice Biometrics serves as an exceptional authentication solution for organizations and government entities that handle a large number of high-risk transactions, whether conducted remotely or via a call center. Much like a fingerprint, a voice biometric, or "voice print," identifies individuals by analyzing the unique sound, patterns, and rhythm of their voice. This service offers enhanced security for remote, high-risk transactions while maintaining a seamless customer experience. By utilizing LexisNexis® Voice Biometrics, organizations can improve operational security and customer satisfaction while also minimizing costs and risks tied to remote authentication processes. This sophisticated voice biometric authentication system, when integrated with our identity verification solutions, delivers a comprehensive resource for both authenticated enrollment and secure access for repeat users in contact centers. Consequently, businesses can ensure greater reliability in their transaction processes as they adopt this cutting-edge technology.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Sestek

Country

United Kingdom

Website

www.sestek.com/voice-biometrics-knovvu

Vendor Details

Company Name

LexisNexis

Founded

1970

Country

United States

Website

risk.lexisnexis.com/products/voice-biometrics

Product Features

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