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Description
Consumers are increasingly inclined towards brands that establish authentic and personal connections. A striking 92% of individuals place greater trust in recommendations from acquaintances or even strangers than in traditional branded content. This insight highlights why community outreach stands out as the most impactful and engaging strategy for brands aiming to connect with their audience. Knoq’s innovative technology effectively builds, trains, and oversees a dedicated team of neighborhood sales representatives. The Knoqers utilize a data-driven app that provides essential guidance on where to go, whom to engage with, and what messages to convey. If you already have your own in-person sales team, our technology and insights can enhance their effectiveness as well. Through the Knoq onboarding procedure, we equip our representatives with the skills necessary for successful neighborhood sales and exceptional community representation. Additionally, our commitment to ongoing weekly training ensures they consistently excel. A comprehensive array of resources, including videos, training documents, presentations, quizzes, and automated assessments, guarantees that our representatives thoroughly grasp both the products they promote and the optimal practices for outside sales, ultimately leading to a more knowledgeable and effective sales team. Furthermore, this structured approach not only improves individual performance but also enhances overall brand loyalty and customer satisfaction.
Description
Oracle Social Cloud Service is a comprehensive tool designed to enhance and expand your interactions with customers across various social media platforms. This service combines four top-tier components of social relationship management—social listening, social analytics, social engagement, and social publishing—into a single cohesive interface, resulting in the most thorough social relationship management solution currently available. To utilize this service effectively, users must possess an Oracle Identity Cloud Service account with the appropriate permissions, such as being an Identity Domain Administrator or Application Administrator. Furthermore, an account for Oracle Social Cloud Service with administrative privileges is necessary for setting up federated authentication alongside the Oracle Social Cloud Service itself. In order to facilitate provisioning, it is essential to have the client credentials, including the client ID and client secret, along with the necessary API access permissions to ensure proper authentication with the REST APIs of Oracle Social Cloud Service. This integration enables organizations to streamline their social media management processes and optimize customer engagement strategies.
API Access
Has API
API Access
Has API
Integrations
HubSpot CRM
HubSpot Customer Platform
Pipedrive
Salesforce
Zoho CRM
Integrations
HubSpot CRM
HubSpot Customer Platform
Pipedrive
Salesforce
Zoho CRM
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Knoq
Founded
2015
Country
United States
Website
knoq.com
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
docs.oracle.com/en/cloud/paas/identity-cloud/idcsc/oraclesocialcloudservice.html
Product Features
Field Sales
Activity Tracking
CRM
Channel Management
Collaboration Tools
Controlled Access
Dashboard Management
Expense Management
Fast Estimates
Inventory Management
Invoices
Lead / Opportunity Management
Online Payments
Order Management
Quoting
Reporting / Analytics
Route Optimization
Territory Management
Time Tracker
Visit Scheduling
Workflow Management
Sales Coaching
Assessments
Audio / Video Conferencing
Built-In Course Authoring
Call Recording
Gamification
Goal Setting / Tracking
Learning Plans
Onboarding
Performance Metrics
Social Selling
Automated Publishing
Compliance Management
Content Discovery
Content Management
Employee Advocacy
Gamification
Lead Engagement
Performance Metrics
Pre-Approved Content Library
Single Sign On
Social Media Monitoring
Product Features
Social Selling
Automated Publishing
Compliance Management
Content Discovery
Content Management
Employee Advocacy
Gamification
Lead Engagement
Performance Metrics
Pre-Approved Content Library
Single Sign On
Social Media Monitoring