Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Knolli serves as an AI copilot platform that allows users to create, deploy, and expand tailored AI copilots and agents without the necessity of coding by converting knowledge, documents, datasets, and proprietary materials into engaging, conversational assistants. This platform features a no-code workspace where individuals, teams, and businesses can articulate their concepts in simple terms, enabling Knolli to automatically organize uploaded materials into a functional AI copilot. Additionally, it ensures data is organized and safeguarded through encrypted private knowledge bases while seamlessly integrating with tools like CRMs, file storage systems, and databases to provide real-time data for contextually relevant interactions. Knolli accommodates a multi-agent framework that allows various specialized agents to operate within a single copilot, offers pre-designed templates for frequent scenarios, and supports custom branding and white-label solutions. Users can also benefit from comprehensive analytics to track performance, usage metrics, and return on investment. Moreover, Knolli enhances productivity by providing workflow automation, which empowers copilots to carry out complex tasks and synchronize with current systems effortlessly. This robust set of features makes Knolli a versatile solution for organizations looking to leverage AI effectively.
Description
Empower your contact centre agents with intelligent customer journey orchestration and conversational guidance.
Our clients most-used features:
Next Best Action - Make sure agents are recommending the right product or service to every customer, at the right moment in time.
Intelligent Conversational Guidance - Guide each of your agents to create the best outcome for every customer and contact point.
Behavioural Science - Use data-driven behavioural nudges inform agents not just what to say, but how to say it, to drive the ideal customer experience and desired outcome.
Simple No-code Interface - Our platform is delivered using a powerful point-and-click interface, reducing the need for expensive specialist resources.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Apollo
Yes
Calendly
Yes
Claude
Yes
ElevenLabs
Yes
Gmail
Yes
Google Drive
Yes
LinkedIn
Yes
Mailchimp
Yes
Microsoft Azure
Yes
Microsoft Excel
Yes
Integrations
Apollo
No
Calendly
No
Claude
No
ElevenLabs
No
Gmail
No
Google Drive
No
LinkedIn
No
Mailchimp
No
Microsoft Azure
No
Microsoft Excel
No
Pricing Details
$39 per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Knolli
Country
United States
Website
www.knolli.ai/
Vendor Details
Company Name
The Modular Analytics Company
Founded
2018
Country
United Kingdom
Website
www.tmac.ai/solutions/customer-journey-orchestration
Product Features
Product Features
Sales Coaching
Assessments
No
Audio / Video Conferencing
No
Built-In Course Authoring
No
Call Recording
No
Gamification
No
Goal Setting / Tracking
No
Learning Plans
No
Onboarding
No
Performance Metrics
No