Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Knolli serves as an AI copilot platform that allows users to create, deploy, and expand tailored AI copilots and agents without the necessity of coding by converting knowledge, documents, datasets, and proprietary materials into engaging, conversational assistants. This platform features a no-code workspace where individuals, teams, and businesses can articulate their concepts in simple terms, enabling Knolli to automatically organize uploaded materials into a functional AI copilot. Additionally, it ensures data is organized and safeguarded through encrypted private knowledge bases while seamlessly integrating with tools like CRMs, file storage systems, and databases to provide real-time data for contextually relevant interactions. Knolli accommodates a multi-agent framework that allows various specialized agents to operate within a single copilot, offers pre-designed templates for frequent scenarios, and supports custom branding and white-label solutions. Users can also benefit from comprehensive analytics to track performance, usage metrics, and return on investment. Moreover, Knolli enhances productivity by providing workflow automation, which empowers copilots to carry out complex tasks and synchronize with current systems effortlessly. This robust set of features makes Knolli a versatile solution for organizations looking to leverage AI effectively.
Description
Introducing an automated support solution that facilitates exceptional experiences and outstanding service at scale. This innovative system can deflect up to 60% of incoming customer inquiries before any tickets are even generated, providing immediate responses at a significantly reduced cost. With your Percept.AI agent, complex tickets are effortlessly transferred to your human team, complete with detailed conversation summaries that enable agents to address tier two and three issues 5-10 times more efficiently. Additionally, you will benefit from comprehensive reports on customer intents through context-aware analytics, allowing you to foresee potential customer problems before they arise. Featuring superior natural language understanding with an impressive accuracy rate exceeding 95%, this technology is driven by our proprietary advancements developed by AI specialists from industry leaders like Google, Facebook, Amazon, and Y-Combinator. Furthermore, this solution not only streamlines support but also enhances overall customer satisfaction and loyalty.
API Access
Has API
Yes
API Access
Has API
No
Integrations
ActiveCampaign
Yes
Apollo
Yes
Calendly
Yes
Canopy
Yes
Claude
Yes
Gemini
Yes
Gmail
Yes
Google Sheets
Yes
LinkedIn
Yes
Mailchimp
Yes
Integrations
ActiveCampaign
No
Apollo
No
Calendly
No
Canopy
No
Claude
No
Gemini
No
Gmail
No
Google Sheets
No
LinkedIn
No
Mailchimp
No
Pricing Details
$39 per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Knolli
Country
United States
Website
www.knolli.ai/
Vendor Details
Company Name
Percept.AI
Founded
2016
Country
United States
Website
percept.ai
Product Features
Product Features
Artificial Intelligence
Chatbot
Yes
For Healthcare
No
For Sales
No
For eCommerce
No
Image Recognition
No
Machine Learning
Yes
Multi-Language
No
Natural Language Processing
Yes
Predictive Analytics
No
Process/Workflow Automation
Yes
Rules-Based Automation
Yes
Virtual Personal Assistant (VPA)
No
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No