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ease
features
design
support

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Description

Knoku serves as an AI chat interface tailored for documentation websites, effectively utilizing your own documentation. It meticulously scans your docs to identify pertinent sections and formulates responses complete with citations; if a question arises that lacks coverage, rather than making assumptions, it logs the query as an area that requires enhancement, ensuring your team is aware of upcoming improvements. Each response is directly linked to the specific heading and line of the source material, providing users with referenced answers while simultaneously alerting your team to the inquiries that remain inadequately addressed. The architecture of Knoku revolves around an efficient workflow: it begins with query analysis to extract both intent and entities, then context retrieval to pinpoint relevant sections of documentation, followed by response generation that leverages this context, and ultimately, output delivery that conveys the answer to the user. The setup process is intentionally streamlined; simply insert the widget into your documentation site, transfer content using the command line interface, and monitor visitor inquiries through the dashboard while continually refining your documentation based on feedback. This allows for a dynamic enhancement of your documentation resources in response to user needs.

Description

Two Cents is an online feedback management tool that integrates a widget onto websites using a simple script tag. This enables visitors to report bugs, share ideas, ask questions, rate their experience, or provide answers to page-specific inquiries. The platform features a web inbox that categorizes messages based on details like page, browser, device type, screen resolution, and language, with bug reports often including console errors and accompanying screenshots. Teams have the capability to review and keep track of user submissions, with the option to export the collected responses in CSV or JSON formats. Users can personalize the widget by adjusting its color scheme, theme, font style, and button text. The tool supports multiple languages, including English, French, Dutch, German, and Spanish. In addition to email notifications, Pro users benefit from instant alerts via Slack and Discord. The complimentary plan allows for one website and up to 25 messages per month, while the paid options accommodate more sites and higher message limits. Designed for website owners, creators, UX researchers, and agencies, Two Cents facilitates the collection of direct feedback from visitors, making it an invaluable resource for improving user experience. Ultimately, this tool empowers teams to actively engage with their audience and enhance their online offerings based on real user input.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Discord No 
Docusaurus Yes 
HTML Yes 
Markdown Yes 
Mintlify Yes 
MkDocs Yes 
Nextra Yes 
Slack No 
Sphinx Yes 

Integrations

Discord Yes 
Docusaurus No 
HTML No 
Markdown No 
Mintlify No 
MkDocs No 
Nextra No 
Slack Yes 
Sphinx No 

Pricing Details

$19 per month
Free Trial No 
Free Version Yes 

Pricing Details

$15/month
Free plan: one site and 25 messages per month to read. Pro: $15/month billed monthly for three sites, with unlimited messages and instant email, Slack, and Discord notifications. Prices exclude applicable sales tax and VAT.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Knoku

Country

United States

Website

knoku.com

Vendor Details

Company Name

M: Digital

Founded

2018

Country

Belgium

Website

twocentsbox.com

Product Features

Software Documentation

Access Roles / User Permissions No 
Automatic Documentation Generation No 
Collaboration Tools No 
Docs Web Hosting No 
Feedback Capture No 
Markdown Support No 
Multiple Formats Support No 
Multiple Versions Support No 
Version Control No 
WYSIWIG Editor No 
Webhooks No 
reStructured Text Support No 

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Alternatives

Alternatives

No Alternatives
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