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Description
Introducing a notification system that you might never consider creating yourself.
Knock offers a versatile and dependable notifications framework designed to grow alongside your needs. By utilizing our APIs, you can effectively engage users, facilitate workflows across various channels, and oversee their notification settings.
Accelerate your processes with a notification engine that seamlessly scales from sending out your initial welcome email to establishing a comprehensive system that prioritizes your customers' experiences. With Knock, you are supported by a dedicated team focused solely on optimizing your notification strategy.
Begin with email and in-app messaging, and effortlessly expand to include push notifications, SMS, and Slack as your requirements evolve.
Our pricing model is straightforward and adjusts according to your growth, with no initial costs or infrastructure setup necessary.
Manage high-volume notifications effortlessly, allowing your engineering team to concentrate on other essential projects rather than getting bogged down with messaging infrastructure challenges. As your notification needs grow, Knock ensures you stay ahead of the curve and maintain effective communication with your audience.
Description
Enhance customer interactions seamlessly with the exclusive CX Channel designed to optimize engagement, education, and overall lifetime value. Relay's Customer Feed™ revolutionizes customer involvement by providing an innovative platform that encourages learning and actionable steps, ensuring unparalleled lifetime value. This private and secure channel uniquely integrates the advantages of text messaging, email, and applications to offer a distinct approach to customer engagement, education, and exceptional service. Whether your needs involve communicating with patients regarding sensitive prescriptions or onboarding new banking clients, we have tailored solutions for every sector. By providing timely and personalized assistance, we empower your customers to overcome obstacles. The challenge remains: how do we prompt customer interaction with company content when they lack engagement? To address this, we prioritize ensuring that every customer is equipped with their own private, secure, and compliant engagement tool: the Relay Feed, paving the way for improved customer satisfaction and loyalty. Ultimately, fostering a proactive approach to customer engagement is crucial for long-term success in any industry.
API Access
Has API
API Access
Has API
Integrations
CheckpointID
Desktop.com
Eloqua
Marketo
OneDay
Salesforce
Salesforce Service Cloud
WorkMarket
Zuma
Integrations
CheckpointID
Desktop.com
Eloqua
Marketo
OneDay
Salesforce
Salesforce Service Cloud
WorkMarket
Zuma
Pricing Details
$250 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Knock
Founded
2021
Country
United States
Website
knock.app/
Vendor Details
Company Name
Relay Network
Founded
2010
Country
United States
Website
www.relaynetwork.com
Product Features
Push Notifications
A/B Testing
Analytics
Campaign Segmentation
Contextual Targeting
Device Targeting
Expiry Notifications
Geo Targeting
Mobile Notifications
Notification Scheduling
Visual Notifications
Web Notifications
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis