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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Challenges faced by end-users can significantly hinder productivity and lead to operational bottlenecks. Knoa UEM effectively enhances productivity by minimizing end-user mistakes by as much as 50%. The financial impact of software inefficiencies and suboptimal processes can drain businesses of billions, resulting in hundreds of millions of wasted hours. By addressing user issues, Knoa UEM can recover up to 90% of these lost hours. Companies that invest in Knoa UEM may experience a reduction of up to 70% in support calls, alongside decreased response times and training expenses. This investment not only accelerates business functions and fosters change, but also mitigates technology-related risks. It allows organizations to accurately identify compliance and security weaknesses, which is essential in today’s digital landscape. Furthermore, it provides insights into which processes are most suitable for robotic process automation (RPA) and indicates where user analytics should be deployed effectively. Enhancing employee engagement and adoption throughout the migration to cloud-based applications is crucial. Additionally, monitoring task execution within enterprise applications can significantly contribute to strategic digital transformation efforts, ensuring a smooth transition and improved overall performance.

Description

VisionWorks Service Assurance effectively identifies and addresses end-user experience challenges across 5G, SD-WAN, cloud, and Ethernet networks. It offers a comprehensive perspective on performance throughout the entire network. By utilizing machine learning-driven analysis, it provides valuable insights into network operations. The system is designed to seamlessly integrate with various network and cloud platforms to enhance automation processes. Thanks to VisionWorks' cloud-native architecture, incorporating it with network management, back-office systems, and cloud automation platforms is both swift and straightforward. This enables service providers to implement network automation solutions that not only enhance customer experiences but also minimize costs. In addition, Active Assurance supplements conventional service assurance methods to further enhance the end-user experience. For an in-depth understanding, explore our whitepaper, which illustrates how VisionWorks Active Assurance can effectively identify and resolve end-user experience challenges. With these advancements, organizations can ensure a more reliable and efficient network performance.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

GigaSECURE No 
Oracle Cloud Infrastructure Yes 
SAP Cloud Platform Yes 
Salesforce Yes 

Integrations

GigaSECURE Yes 
Oracle Cloud Infrastructure No 
SAP Cloud Platform No 
Salesforce No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Knoa Software

Founded

2003

Country

United States

Website

www.knoa.com

Vendor Details

Company Name

Spirent Communications

Founded

1936

Country

United Kingdom

Website

www.spirent.com/products/service-assurance-5g-cloud-sd-wan-ethernet-visionworks

Product Features

Issue Tracking

Assignment Management No 
Dashboard No 
Escalation Management No 
Issue Auditing Yes 
Issue Scheduling Yes 
Knowledge Base No 
Project Management Yes 
Recurring Issues No 
Scheduling No 
Task Management No 

Network Automation

Compliance Monitoring No 
Configuration Backup No 
Configuration Changes No 
Network Orchestration No 
Performance Monitoring No 
Tool Access Control No 
Vulnerability Assessments No 

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