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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Begin with our versatile multi-touch attribution templates, which facilitate over one million responses each month. Collect insights using twelve different question types along with a vast array of pre-existing templates. Utilize our pre- and post-purchase surveys to uncover valuable insights that other attribution tools might miss. Analyze the time taken to make the first purchase alongside channel-specific inquiries to assess the influence of various channels over time. Segment your attribution survey results by average order value to gain a more precise understanding of attribution and the revenue effects across different channels, demographics, and customer motivations. Engage with abandoned cart shoppers through surveys to pinpoint the reasons behind their decision not to purchase and address their concerns promptly. Additionally, reach out to customers who have not made a repeat purchase and provide them with an automatically generated promo code as a gesture of appreciation for their previous business. This approach not only helps in retaining customers but also enhances overall engagement and satisfaction.

Description

The era when next-day delivery was a unique selling proposition for retailers has passed; it is now a standard expectation among consumers, necessitating that businesses find ways to distinguish themselves in order to cultivate genuine customer loyalty. Primis connects seamlessly with all major carrier networks, along with emerging carriers that are gaining traction in the market, and we are also open to integrating additional carriers as needed. At Primis, we believe that the post-purchase experience is just as vital to a brand's success as having a user-friendly and aesthetically pleasing e-commerce platform. Failing to optimize this crucial stage can alienate customers, lead to increased "where is my order?" inquiries, and forfeit valuable opportunities to impress and retain your clientele. In today's competitive landscape, businesses must prioritize every aspect of the customer journey to foster lasting relationships.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
Amazon No 
BigCommerce No 
Klaviyo Yes 
Loop Subscriptions Yes 
Magento No 
Replo Yes 
Salesforce No 
Triple Whale Yes 
WooCommerce No 

Integrations

Shopify Yes 
Amazon Yes 
BigCommerce Yes 
Klaviyo No 
Loop Subscriptions No 
Magento Yes 
Replo No 
Salesforce Yes 
Triple Whale No 
WooCommerce Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

KnoCommerce

Founded

2021

Country

United States

Website

knocommerce.com

Vendor Details

Company Name

PRIMIS

Founded

2020

Country

United Kingdom

Website

primis.cx

Product Features

Survey

Custom Survey URLs No 
Data Analysis Tools No 
Email Marketing No 
Mobile Survey No 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

Product Features

Alternatives

Alternatives